Izabella Bernardinelli Cestari

Experience

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  Maquira Dental Products

  Mar 2017 - Mar 2018

  Production Planning and Control Intern

  Assistance in organizing spreadsheets and documents, assistance in controlling production indicators, assistance in reinforcing information in the system, assistance in carrying out inventories.

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  Uniformes Paraná

  Jan 2019 - Apr 2019

  Production Planning and Control Intern

  Issuing daily reports, issuing production orders, process analysis, improvement projects, mold plotting.

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  Prefeitura Municipal de Maringá

  Apr 2019 - Oct 2019

  Administrative Intern

  - Checklist of suppliers, preparation of expense requests;- Insertion and analysis of data on water and energy expenses in the municipality in the system and spreadsheets.

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  A7 Corretora de Seguros

  Oct 2019 - Jan 2021

  - Management of the broker's insurance quotes;- Monitoring reports of process activities;- Support to brokers units in agricultural insurance contracting processes;- Compliance analysis of documentation and transmission of agricultural insurance proposals;- Management and updating of process information with suppliers and customers;- Customer billing follow-up. - Registration of proposals in the brokerage proposal management system;- Development and updating of agricultural insurance quotation worksheets.

  • Administrative Assistant

    Jan 2020 - Jan 2021

  • Administrative Intern

    Oct 2019 - Dec 2019
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  Cocamar Cooperativa Agroindustrial

  Feb 2021 - Aug 2021

  Insurance Associate

  - Management of broker insurance quotes.- Creation of monitoring reports on daily activities- Support to broker units in agricultural insurance contracting processes.- Compliance analysis of documentation and submission of agricultural insurance proposals.- Management and updates of process information with suppliers and insured parties.- Monitoring of overdue payments from insured parties.

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  TecnoSpeed TI

  Sept 2021 - Nov 2022

  Process Associate

  - Development of the strategy for standardizing process documentation;- Documentation and mapping of administrative processes;- Development and maintenance of dashboards, control spreadsheets and budget projections;- Development and realization of presentations;- Gathering and documenting business requirements to improve processes;- Planning and prioritizing activity backlog in JIRA;- Participation in the construction of OKRs (Objectives and Key Results) for the area;- Assistance in management processes (monthly ceremonies, meeting minutes, organization and dissemination of information to directors and managers). Show less

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  Deloitte

  Nov 2022 - Sept 2024

  Business Analyst I

  - Analysis, mapping, and documentation of business processes in English to enable modules in the Oracle ERP system.- Mapping and documentation of business processes using BPM tools such as Bizagi and Visio.- Participation in projects with a global team. (clients: Sherwin Williams and TechnipFMC)- Support for Oracle ERP Supply Chain Management modules for branches in Latin America, the United States, and Canada.- Handling incidents and requests from business and technical areas.- Communication and incident follow-up with stakeholders via chat, email, calls, and ServiceNow.- Creation of changes and scripts to fix known issues.- Analysis, development of reports, and validation of scripts using SQL queries in the Oracle database.- Configuration of processes and modules in test and production environments of the system.- Execution of tests and documentation of evidence.- Participation and presentation of change requests at the change management committee. Show less

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  ExxonMobil

  Oct 2024 - now

  Business Analyst

  - Providing support for safety applications.- Managing business requests, prioritizing and aligning demands based on organizational needs.- Communication and follow-up with stakeholders via multiple channels, including chat, email, calls, Azure DevOps (ADO), and ServiceNow, ensuring clarity and transparency throughout the process.- Developing queries and views using Oracle Database and SQL Server.- Actively participating in Agile ceremonies, with a focus on the SAFe methodology, collaborating on continuous value delivery and the ongoing improvement of processes. Show less