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Savoeun Loeung

Savoeun Loeung

Intern and Assistant Teacher

Followers of Savoeun Loeung219 followers
location of Savoeun LoeungProvidence, Rhode Island, United States

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  • Timeline

  • About me

    Sr System Analyst

  • Education

    • Cranston Skills Center

      -
      High School diploma

    • Year Up

      2012 - 2013

      Acquiring marketable/customer service skills Completing six months of technical and professional training Six-month corporate internship and college credit

    • Year Up Providence

      2012 - 2013
      Associates in general studies

    • Community College of Rhode Island

      -
      Associate’s Degree General Studies

  • Experience

    • Comprehensive Community Action Program

      Apr 2011 - Jun 2011
      Intern and Assistant Teacher

      Worked one on one with studentsMinor data entry and filingDesigned signs that increased student attendance rate by 15%

    • Year Up

      Jan 2012 - Jan 2012
      Student

    • Amica Insurance

      Jul 2012 - now

      • Provide technical support to the entire Amica home office, plus 40 branches nationally.• Image, tested and deployed Windows 7 operating system to computers throughout Amica.• Interact and assist end users both over the phone and in their work environment.• Worked with Help Desk, IT Security, and Client Server as appropriate to determine and resolve problems received from clients.• Troubleshoot HP, Lexmark, and Xerox scanners and printers as well as homegrown Software and 3rd party applications.• Ensure desktop computers interconnect seamlessly with multiple systems including validation systems, file servers, email servers, and computer conferencing. Show less

      • Senior System Analyst

        May 2022 - now

      • System Analyst

        Jan 2013 - May 2022

      • Information Center Intern

        Jul 2012 - Jan 2013

  • Licenses & Certifications

    • ITIL Foundations

      AXELOS Global Best Practice
      Mar 2016

  • Honors & Awards

    • Awarded to Savoeun Loeung
      Excellence Award Meghan Hughes (Executive Director) Jan 2013 The Year Up Excellence award recognizes a graduating student, chosen by his colleagues, who consistently:-Demonstrates an exceptional work ethic-Produces work of superlative quality-Holds himself to the highest possible standards of action and behavior-Challenges himself to exceed expectations at all times