Experience

• 

  Moxley carmichael

  Sept 2003 - May 2007

  Junior marketing project manager

  • Assisted the firm’s partners and account executives in strategic counsel, project planning & management, and event coordinating and execution. • Created and distributed all marketing materials, updated website, and social media content, ensuring brand consistency and engagement across all platforms.• Compiled comprehensive clip reports, agendas, trainings, and weekly reports. Presented findings to stakeholders, highlighting successful marketing efforts and identified areas for improvement, resulting in a 20% increase in brand visibility and engagement.• Led overall operations, ensuring consistent product availability, productivity, inventory management, asset preservation, and cost reduction efforts, resulting in a 10% increase in operational efficiency.• Collaborated with internal teams to develop strategic marketing campaigns, ensuring alignment with organizational objectives and client needs.• Supported the planning and execution of marketing events, coordinating logistics and managing vendor relationships to ensure seamless execution and maximize ROI.• Conducted market research and competitor analysis to identify trends and opportunities, providing valuable insights to guide marketing strategies and decision-making processes.• Assisted in the development of marketing budgets and tracked expenses to ensure cost-effective utilization of resources while maintaining quality standards.• Acted as a liaison between clients and internal teams, facilitating communication and ensuring that project deliverables met or exceeded client expectations.• Utilized project management tools to organize workflow, track progress, and meet project deadlines efficiently.• Contributed to the creation of compelling content for various marketing channels, including website, social media, email campaigns, and print materials, to drive brand awareness and engagement. Show less

• 

  R. j. reynolds tobacco company

  Jan 2008 - Aug 2010

  Senior brand product manager

  • Orchestrated the successful implementation of the wholesale route-to-market Camel Crush project, overseeing all aspects from planning to execution, and ensuring alignment with project objectives and timelines.• Collaborated with cross-functional teams, including sales, marketing, and supply chain, to develop and execute brand marketing strategies tailored to the needs of national and local client accounts.• Conducted regular progress reviews and status updates, leveraging project management tools to track milestones, identify potential risks, and proactively address issues to keep the project on track.• Cultivated strong relationships with internal partners and wholesale customers, serving as the primary point of contact for strategic discussions and negotiations to drive brand growth and market penetration.• Implemented efficient inventory management practices and cost reduction initiatives, optimizing product availability while minimizing holding costs and improving overall operational efficiency.• Analyzed market trends, consumer behavior, and competitor activities to identify opportunities for growth and develop actionable insights to inform brand strategies and tactics.• Led cross-functional teams in the development and execution of marketing campaigns, promotional activities, and product launches, ensuring alignment with brand objectives and delivering measurable results.• Provided leadership and guidance to team members, fostering a collaborative and results-driven culture focused on continuous improvement and innovation.• Monitored and reported on key performance indicators (KPIs), including sales performance, market share, and brand perception, to measure the effectiveness of brand marketing efforts and inform strategic decision-making.• Played a key role in strategic planning initiatives, contributing insights and recommendations to drive long-term growth and profitability for the brand. Show less

• 

  The coca-cola company

  Sept 2010 - Jun 2014

  Senior product marketing manager

  • Introduced, managed, and improved the Peach Fanta beverage’s life cycle to a market of over 300, resulting in a 20% increase in volume and profitable revenue.• Facilitated Sprint Planning and Retrospectives to ensure clear communication and collaboration within the team.• Successfully removed impediments, fostering cohesive teamwork that led to improved sprint velocity and reduced defect rates.• Facilitated Sprint Planning and Retrospectives to ensure clear communication and collaboration within the team.• Acted as a servant-leader, removing impediments and barriers that hindered the team's progress, and fostering a self-organizing, empowered team culture.• Supported the Product Owner in maintaining and prioritizing the product backlog, ensuring that user stories and tasks were well-defined, estimated, and aligned with project goals.• Worked closely with stakeholders to manage project scope, identify requirements, and address any changes or issues that arose during the project lifecycle.• Facilitated collaborative decision-making processes within the team, encouraging open communication, consensus-building, and conflict resolution.• Monitored and tracked project progress using Agile project management tools such as Jira or Trello, ensuring transparency and visibility of work items, status, and dependencies.• Coached and mentored team members on Agile methodologies, best practices, and continuous improvement techniques, empowering them to embrace Agile principles and drive their own growth and development.• Conducted regular retrospectives to review team performance, identify areas for improvement, and implement actionable improvements to enhance team effectiveness and efficiency.• Collaborated with other Scrum Masters and Agile coaches to share knowledge, exchange best practices, and contribute to the continuous improvement of Agile practices and processes across the organization. Show less

• 

  Transforce

  Apr 2014 - Mar 2015

  Talent acquisition project manager

  • Coached cross-functional teams to implement multi-phase strategic cybersecurity initiatives, resulting in a reduction of cybersecurity incidents.• Utilized agile methodologies to streamline candidate sourcing, screening, and engagement processes, ensuring a steady pipeline of qualified candidates for contracted clients. • Tracked key performance indicators (KPIs) and metrics related to talent acquisition such as time-to-fill, employee retention rates, and safety compliance.• Collaborated with stakeholders and hiring managers to align recruitment efforts with business objectives, resulting in a 20% improvement. • Conducted regular retrospectives and process reviews with the talent acquisition team to identify opportunities for improvement and implement iterative changes.• Maintained awareness of regulatory requirements and compliance standards relevant to talent acquisition in the transportation and logistics industry.• Collaborated with vendors and suppliers to negotiate contracts and secure favorable pricing for seasonal supplies and equipment, contributing to cost savings and improved profitability.• Developed and implemented marketing strategies to promote seasonal offerings and attract new customers, resulting in a 20% increase in customer traffic and sales.• Presented detailed project dashboards to clients weekly, enhancing client satisfaction through improved transparency and communication.• Provided weekly RAG (Red, Amber, Green) status reports to stakeholders, ensuring transparency regarding project delivery on budget and schedule.• Developed and monitored project schedules, ensuring a 95% on-time delivery rate and meeting critical milestones consistently. Show less

• 

  Swift transportation

  Apr 2015 - Sept 2017

  Safety logistics project manager

  • Facilitated the implementation of project management strategies to monitor drivers’ logs, qualifications, and hours of service, ensuring 100% compliance with DOT and FMCSA regulations, resulting in zero regulatory violations.• Managed project resources efficiently, optimizing team productivity and reducing project costs by 15% through strategic resource allocation.• Mitigated project risks effectively, resulting in a decrease in project-related issues and ensuring seamless project execution.• Engaged stakeholders throughout the project lifecycle, fostering strong collaborative relationships and ensuring alignment with project objectives, ultimately increasing stakeholder satisfaction.• Upheld project quality standards by implementing rigorous quality control measures, resulting in a 90% project quality assurance rating.• Tracked and documented stakeholder change requests, obtaining approvals and implementing requests within project scope, reducing scope creep.• Maintained documentation of project plans, budgets, and timelines, ensuring accurate reporting with organizational standards and procedures.• Mitigated project risks effectively, resulting in a decrease in project-related issues and ensuring seamless project execution.• Tracked and documented stakeholder change requests, obtaining approvals and implementing requests within project scope, reducing scope creep.• Led routine meetings with team members to evaluate project status, pinpoint obstacles, and generate solutions, thereby ensuring that salon activities remained aligned with objectives.• Utilized project management software to track tasks, deadlines, and resource allocation, enhancing project efficiency and productivity.• Managed project resources efficiently, optimizing team productivity and reducing project costs by 15% through strategic resource allocation.• Mitigated project risks effectively, resulting in a decrease in project-related issues and ensuring seamless project execution. Show less

• 

  Matrix transportation

  Jan 2017 - Jan 2024

  • Led cross-functional project teams spearheading supply chain operations projects within scope, budget, and schedule constraints, adeptly managing resources, risks, stakeholders, and quality.• Oversaw & managed the daily operations of all transportation functions, including but not limited to, labor management, freight optimization, equipment allocation, maintenance, and safety compliance.• Orchestrated a cross-functional team, resulting in the timely delivery of a complex project by achieving a 15% reduction in project timeline.• Directed a cost-saving initiative, renegotiating vendor contracts, which resulted in a 10% reduction in project expenses, saving the company over $50,000 annually.• Executed project management-driven inventory control processes, including demand forecasting, inventory replenishment, and cycle counting, to optimize inventory levels and minimize holding costs.• Implemented lean and agile methodologies, resulting in increased project delivery speed and a 20% reduction in project cycle time.• Communicated project progress, milestones, and risks to key stakeholders, ensuring transparency and alignment with project expectations.• Communicated project progress, milestones, and risks to key stakeholders, ensuring transparency and alignment with project expectations.• Managed project costs and resources efficiently, resulting in a 10% decrease in project expenditure while maximizing business benefits.• Directed all phases of project management, from initiation to closure, ensuring alignment with organizational goals for multi-channel programs within business lines portfolio.• Implemented process improvements and operational efficiencies within transportation functions, resulting in optimized resource utilization, reduced costs, and enhanced service levels for customers.• Conducted regular performance reviews and operational assessments to identify areas for improvement. Show less

  • Scrum Master

    Jan 2019 - Jan 2024

  • Supply Chain IT Project Manager

    Jan 2017 - Jan 2024
• 

  The west clinic

  Jan 2024 - now

  Process improvement project manager

  Specializing in process improvement initiatives, focusing on operationalexcellence within oncology care settings. Implement changemanagement strategies with OncoEMR systems. Utilize Leanmethodologies to optimize workflows, enhance patient experiences anddrive measurable outcomes in IT, clinical, and administrative operations.● Directed full lifecycle management of oncology-focused projects,including system integrations and upgrades, workflow re-designs, and performanceimprovement initiatives, delivering 100% on-time and within-budgetresults.● Led the integration of Ikonopedia & Phreesia software systems, improving workflow efficiency and streamlining the patient check-in process. ● Conducted root cause analysis to eliminate process inefficiencies,achieving a 60% increase in departmental productivity enabling quicker patient care. Show less