Joseph Lacy

Joseph lacy

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location of Joseph LacyHartselle, Alabama, United States
Followers of Joseph Lacy302 followers
  • Timeline

  • About me

    Service Manager at Nextran Truck Centers

  • Education

    • Falkville high school

      2006 - 2009
  • Experience

    • R.e. garrison trucking, inc.

      Nov 2011 - Apr 2012
      Parts clerk

      • Performed inventory control • Acted as purchasing agent• Processed accounts payable

    • City of decatur alabama

      Apr 2012 - Aug 2013
      Correctional officer

      • Maintained security inside of the facility• Patrolled and inspected cells• Booked and processed inmates• Supervised the health and safety of inmates

    • R.e. garrison trucking, inc.

      Oct 2013 - Jul 2017

      • Supervise all maintenance and accident repairs that are completed at an outside facility• Analyze maintenance costs and present ideas on how to lower costs • Process repair approvals• Manage and lead Breakdown Department• Interview, hire, and evaluate Breakdown employees• Schedule employees’ time• Supervise accounts payable and receivable• Manage and lead service trucks• Manage all Warranty claims, policies, and procedures • Established a new department within the company• Implemented warranty policies and procedures• Developed and maintained dealership sponsored fleet warranty with multiple dealers• Filed warranty claims• Tracked warranty claims• Supervised accounts receivable • Supervised all maintenance and accident repairs that were completed at an outside facility• Analyzed maintenance costs and presented ideas on how to lower costs• Processed repair approvals• Managed and led Breakdown Department• Interviewed, hired, and evaluated Breakdown employees• Scheduled employees’ time• Supervised accounts payable and receivable • Provided customer service for drivers• Assisted drivers with maintenance or accident repairs completed at an outside facility• Approved repairs• Processed accounts payable

      • Road Call & Warranty Manager

        Mar 2016 - Jul 2017
      • Warranty Manager

        Aug 2015 - Mar 2016
      • Road Call Manager

        Oct 2014 - Aug 2015
      • Road Call Specialist

        Oct 2013 - Oct 2014
    • Honda of decatur

      Aug 2017 - Jan 2018
      Sales and leasing consultant

      • Greet customers • Receive incoming sales calls • Assist customers with choosing a vehicle that fits their needs • Present vehicles that work for the customer’s needs and budget • Demonstrate vehicles of interest to customers • Present proposals to customers • Negotiate contracts • Close contracts • Deliver vehicles to customers

    • Nextran truck centers

      Jan 2018 - now
      • Service Manager

        Jan 2022 - now
      • Service Advisor

        Jan 2018 - Jan 2022
  • Licenses & Certifications

    • Master level service advisor

      Mack trucks
      Mar 2020
    • Master level service advisor

      Volvo trucks north america
      Feb 2020
    • Professional level service advisor

      Mack trucks
      Nov 2019
    • Professional level service advisor

      Volvo trucks north america
      Dec 2019