Experience

• 

  Ri networks pvt. ltd

  Feb 2006 - Dec 2010

  Team lead
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  Redcentric

  Jan 2011 - Dec 2017

  Project associate

  Responsible for individual projects assigned (Infrstructure).Provide support to project managers.Communicate with the client to provide advise, documentation, respond to queries, resolve any issue related to project completion or delay.Liaise with internal teams in order to complete the provisioned order.Liaise with 3rd party supplier and maintain ETA on orders and advise clients on the same.Act as a Project manager for Small Orders Team.Arrange engineer site visits and manage engineer resources via wall chart and coordinate with client based on availability to complete the task (install, configure, survey etc).Provide weekly action reports based on WIP.Action incoming broadband requests via the Broadband Provisioning Portal (BPP).Provide Project handover on completion of the project.Ensure cancellation of legacy (old) services are completed post transition Show less

• 

  360digitmg

  Jan 2018 - Jan 2023

  Manager
• 

  Viveja it services

  Feb 2023 - now

  Manager