Experience

• 

  Won | grupo quinteam

  Mar 2016 - Jun 2016

  Graphic design internship

  · Support to the creative department.· Graphic design tasks for both printed and digital materials.

• 

  Nútrim.

  Sept 2016 - Dec 2016

  Graphic design internship

  · Collaboration in the renovation of the web design.· Design and creation of content for brochures and informative posters.

• 

  Cdm barcelona

  Mar 2018 - Jul 2018

  Account manager

  · Support to the account management department.· Execution of briefings and quotations.· Market research.· Clients and suppliers coordination.

• 

  Under armour

  Aug 2018 - Jun 2021

  Customer service representative

  Customer service for the English, Spanish and French markets.- Assisting customers enquiries related to orders, product information and company policies, and handling complaints.- Contributing to improve the e-Commerce process and ensure customer satisfaction. - Keeping up to date knowledge of new products and technologies within the sports industry. - Working with platforms such as: Adyen, Salesforce and SAP

• 

  Natexo

  Oct 2021 - Feb 2022

  Web designer

  · Design of emails and landing pages.· Programming and implementation of emails with HTML.

• 

  Seat,sa

  Mar 2022 - Jun 2022

  Ux/ui designer

  · Research through benchmarks, customer journeys, empathy maps, user personas, surveys, user tests, etc. · Development of user flows to define the project structure. · Definition of low and high fidelity prototypes with Figma. · Execution of projects using Agile methodology (Scrum).

• 

  14

  Jun 2022 - Apr 2023

  Product designer - seat & cupra
• 

  Seat code

  Apr 2023 - now

  Product designer