Benjamin Wells, MSL, BSM

Experience

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  Wellcare Difference, Inc.

  Apr 2008 - Dec 2012

  Owner / General Manager

  • Prospected new clients for in home care agency for seniors creating just under a 20% increase to the annual revenue during my tenure• Managed existing clients to ensure their needs were met and that their expectations were exceeded so that there was zero account attrition during my tenure• Built third party B2B partnerships that increased the amount of referrals and leads gained by over 45%• Created and implemented promotional efforts that grew the agency's brand awareness within the target market by focusing on pricing and placement Show less

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  Villa De Los Pinos HOA

  Jul 2009 - Jul 2016

  Real Estate Manager

  •Interviewed, hired, trained, supervised, and evaluated personnel.•Negotiated contracts, obtained, scheduled, executed, and supervised the performance of contract bids ranging in scope up to $1.2 million.•Led meetings to communicate needs, budgets, strategic plan, safety concerns, and schedules.•Collaborated with Board of Directors and owners developing strategic plans, budgets, and long term goals.•Worked alongside finance and Board of Directors to advise, itemize and approve invoices, authorize payments to vendors, collect and distribute checks, track yearly budget progress, as well as forecast, anticipate, track, and prepare for key account needs and metrics.•Managed, maintained, and oversaw all engineering, maintenance, and operations for a 13 building residential resort community complex.•Conducted move in and move out inspections as well as coordinated and executed turnover tasks. Show less

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  C&R Real Estate Services Co.

  May 2017 - Nov 2019

  Maintenance Operations Supervisor

  •Develop, train, supervise & discipline maintenance staff.•Created and supervised a preventative maintenance program and schedule. •Operate and maintain a 30,000-gallon public swimming facility.•Leader on the corporate SAIF committee.•Conducting corporate maintenance training program.•Ensure that buildings are in accordance with building codes, ordinances, pool safety regulations, fire codes, and emergency evacuation regulations.•Ensure compliance with OHSA safety regulations by all personnel.•Perform electrical, plumbing, carpentry, painting, HVAC, doorway, drywall, landscaping, and appliance repairs. •Troubleshoot, diagnose, and repair all household appliances within 24 hours of work order request. •Manage and maintain fire alarm system, security system, and emergency equipment. Show less

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  Specializedhousinginc.org

  Nov 2019 - Nov 2022

  Senior Asset Manager

  Ben Provided oversight of a 65-property portfolio across 17 counties within Oregon and Washington, for a non-profit company that offers reduced cost housing to people with physical and cognitive challenges. He was the single point of contact for over 25 different care service provider agencies. He managed day to day repair and maintenance issues, capital improvement projects, onsite property inspections, preventative maintenance programs, as well as long term asset preservation plans and capital needs assessments. Ben worked closely with the Director of Accounting by monitoring budgets and forecasting costs, and closely with the Executive Director to develop scopes of work and provide project management reports. He would also report directly to the board of directors and provide long term strategic input for how best to deploy the assets of the organization. Show less

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  PINEHURST MANAGEMENT LLC

  Dec 2022 - Aug 2024

  Director of Maintenance Operations

  Implement department policies and procedures. Develop and carry out employee training programs and oversee hiring and termination. Coordinate closely with executive teams and property owners. Implement a digital preventative maintenance schedule utilizing CMMS software.

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  VCS Commercial Realty

  Aug 2024 - now

  Maintenance Manager

  Driving client satisfaction through oversight of real estate maintenance and improvement divisions.