Matthew Moore

Experience

• 

  Cinemark

  Jul 2005 - Jun 2006

  Assistant Manager

  ♦ Provided logistical management for the theatre to include inventorying of all stock, implementing improvements in inventory control, ordering and supervising the purchase, movement, and storage of all stock.♦ Advised theatre general manager on logistic needs and enhancements.♦ Aided the theatre manager in fulfilling their responsibilities for overall operations and maintenance of the theatre.♦ Participated and led staff training, assisted with building maintenance, cash control and completing reports. Show less

• 

  US Army

  Jun 2006 - Oct 2014

  ♦ Cross-trained into information technology fields, with initially little to no knowledge, successfully being able to train other team members.♦ Maintained a wide-area network in Regional Command East and South Afghanistan, supporting logistic systems across the battlefield with minimal downtime.♦ Effectively created standard operating procedures and continuity manuals for use in the Standard Army Sustainment Management Office (SASMO).♦ Identified end-user errors and implemented resolutions; installed, configured, and monitored local and wide-area networks.♦ Provided customer and network administration services such as passwords, electronic mail accounts, security and troubleshooting.♦ Assisted with bridging strategies, monitored SAMS-1/2/IE/WMMS/WMMS-DOL progress and development.♦ Conducted data system studies and prepared documentation and specifications for proposals Show less ♦ Significantly improved productivity and proficiency within operations by identifying need for and implementing effective procedures to achieve organization’s short/long term and strategic goals.♦ Selected to single-handedly train teams on all aspects of SARSS-1 system, ensuring optimal efficiency in all operational areas.♦ Managed data and developed status, supply, and maintenance reports.♦ Performed data inquiries to monitor Class IX repair parts stock levels, procurement status and to provide input to Support Supply Activity (SSA), authorized stockage lines (ASL) stock review boards.♦ Oversaw stock control functions for 1,200 ASL worth $1.5M; ensured strong communication between local and organizational systems.♦ Achieved average of 98% on all monthly 10% inventories, exceeding 95% performance standards. Show less

  • Systems Administrator/Team Supervisor

    Dec 2010 - Oct 2014

  • Materials Control Manager

    Jun 2006 - Dec 2010
• 

  ManTech

  Sept 2014 - Dec 2014

  Information Systems Field Service Representative

  ♦ Coordinated with the Network Enterprise Center (NEC) to establish port access and security.♦ Provided customer services such as user accounts and passwords, security and troubleshooting.♦ Identified end-user errors, implemented resolutions, installed software, IAVAs, and updates.

• 

  Bowhead

  Dec 2014 - Jan 2016

  IT Helpdesk Support Technician

  ♦ Team manager for life-cycle replacement of over 800 computers.♦ Provided desktop, laptop, and network support for CECOM (over 1000+ users). ♦ Installed and trouble-shot printers, laptops, network connections, and other office equipment.♦ Established, edited, and configured computer objects in Active Directory, along with building the system.♦ Provided service and customer support during field visits or remotely by diagnosing errors or technical problems and determining proper solutions.♦ Referred major hardware or software problems or defective products to vendors for service in compliance with equipment warranty. Show less

• 

  Link Solutions, Inc.

  Feb 2016 - Feb 2016

  IT Helpdesk Support Technician

  ♦ This position was the same as previous. There was a contract prime change.♦ Instrumental in a smooth transition between contract primes.

• 

  Vectrus

  Mar 2016 - Jun 2018

  ♦ Responsible to manage all district system administrators in the Southwestern Division of the US Army Corps of Engineers.♦ Providing daily reports, status updates, and Remedy queue management.♦ Coordinating with Site Supervisors to accomplish Enterprise requirements. ♦ Updating documentation and aggregating data that is outdated and cluttered to include working with other division leads to perform process improvement.♦ Maintaining all my functions as a System Administrator I (see previous work experience). Show less ♦ Team manager for Fort Worth District system administrators supporting close to 90 servers running Windows Server 2008 R2 and 2012 R2♦ Provided onsite support for USACE employees in support of Hurricane Maria recovery in Puerto Rico.♦ Establishes, edits, and configures objects in Active Directory to include security/distribution groups, user accounts, and computers.♦ Coordinates and executes 2008 R2 to 2012 R2 server upgrades and CISCO switch Lifecycle Replacement.♦ Manages NTFS permissions for the Army Corps of Engineers Southwest Division Fort Worth District (over 1000+ users) Show less

  • System Administrator II Division Lead

    Mar 2018 - Jun 2018

  • System Administrator I

    Mar 2016 - Mar 2018
• 

  Leidos

  Jun 2018 - Apr 2021

  Division Supervisor

  ♦ Responsible for the management of five district PC support teams supporting over 9,000+ Army Corps of Engineer Southwest Division customers and 9,000+ devices across six states.♦ Coordinates projects with government partners, such as Life Cycle Replacement (Refresh), to ensure each district meets contractual goals and mission requirements.♦ Enforces and coordinates with government partners local priorities, clarifies responsibilities, eliminates duplication, and resolves conflicts.♦ Provides recommendations for policies, processes, and procedures pertaining to the information technology operations throughout the Southwest Division Show less

• 

  SAIC

  Apr 2021 - Jun 2023

  Deputy Division Manager/District Site Supervisor/Sr. Sys Admin
• 

  US Army Corps of Engineers

  Jun 2023 - now

  Information Technology Operations Officer