Experience

• 

  First community credit union - houston, tx

  Dec 2014 - Jun 2016

  Teller (remote & in-person)

  Cashed, deposited, and verified checks. Processed customer transactions and kept a balanced cash drawer.

• 

  At&t

  Jun 2016 - Dec 2020

  -Met and surpassed performance benchmarks and sales goals -Maintained customer relationships -Tracked monthly performance and created a detailed and organized plan to surpass key performance indicators -Used an analytical approach to provide unique solutions to customers

  • Retail Sales Consultant

    Jun 2016 - Dec 2020

  • Retail Sales Consultant

    Jun 2016 - Dec 2020
• 

  Sam houston state university

  Sept 2018 - Dec 2020

  Athletics student assistant

  I attended sporting events and helped the Sports Information Director with tasks such as spotting, and social media work such as creating digital copy for use on the university's website and social media accounts along with creating visuals.

• 

  Lineups.com, inc.

  Oct 2019 - Jul 2020

  Site contributer

  Contributed daily NBA matchup previews and articles centred on NBA analysis.

• 

  The dallas morning news

  Mar 2020 - Mar 2020

  Freelance writer

  In March 2020, I worked as a freelance writer covering the Life Waxahachie basketball team as they competed in the Class 4A Region III tournament. The competition took place in Huntsville, Texas at the Johnson Coliseum. I wrote the game story for two days worth of games and conducted interviews with one of the team's star players and the head coach.

• 

  Synergy sports

  Dec 2020 - now

  Client setup specialist

  -Delegated tasks to ensure projects were completed effectively and efficiently -Maintained client relationships and provided project status reports to all invested stakeholders-Organized and maintained project communication assets for optimal organization-wide access -Conducted and often led regular stakeholder meetings to ensure transparency and collaborative progress for each project -Owned entire project lifecycle: initiation meetings, site evaluations, deliverables, project deployment, and client handoff/satisfaction -Used software like Monday.com, JIRA, G-Suite, and communication apps like Slack and Microsoft Teams to both manage project tasks and communication channels কম দেখুন

• 

  Sportradar

  May 2021 - now

  Project delivery manager

  -Led and managed the entire lifecycle of a project from initiation to deployment, ensuring outcomes aligned with the company and stakeholder’s goals -Reported project progress and status to all stakeholders -Tracked and maintained detailed records of all deliverables for each project -Coordinated project schedules and meetings during project initiation, establishing myself as the main point of contact -Identified and mitigated risks to projects and escalated when necessary -Requested and revised invoices and purchase orders, ensuring projects stayed within budget -Ensured that subcontractors were approved and/or in good standing with the company and outside vendor compliance before the start of each project -Assisted with project proposals, formatted specifications, filed communications; logged/tracked/issued project documents -Created and maintained organized processes for managing scope during the project lifecycle-Managed several projects simultaneously-Directly contributed to the company’s goal of 90% coverage in collegiate D1 basketball -Provided mentorship and training to new members of the delivery team -Met or exceeded key performance indicators and benchmarks consistently -Managed all projects in the Texas region since 2020 কম দেখুন