Heather Jacks

Heather jacks

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location of Heather JacksLa Conner, Washington, United States
Followers of Heather Jacks614 followers
  • Timeline

  • About me

    Full-time sailor and dedicated yoga instructor at 58, guiding women in their midlife journey. Travel writer sharing stories from the sea and beyond. ⛵✨ #YogaTeacher #TravelWriter #EmpowerWomen

  • Education

    • University of san francisco

      1985 -
      B.a. communication studies honor student
    • California state university-sacramento

      1986 - 1990
      B.a. communication studies
    • University of california, davis

      1990 - 1992
      M.a. rhetoric & communication
  • Experience

    • Starbucks

      Nov 1997 - Jan 2020
      Star team/manager/shift supervisor

      • Opened stores from concept to coffee in 6 weeks, in both domestic and international settings; earning the Manager of the Quarter Award, along with other accolades. Recruited, hired, and trained all level partners from hourly to management level; consistently remained in the Million $ club; meaning my stores consistently profited $1MM annually. • In this position, I successfully worked in and managed many fast-paced environments, maintained a calm demeanor during periods of high volume or unusual events, controlled chaos, continually refined problem-solving skills, and adapted to ever-changing technologies and company direction. Show less

    • Enjoy rome

      May 2000 - Oct 2000
      Walking tour guide

      • Conducted English-speaking walking tours in Venice, Italy, including attractions, historic monuments, cultural centers, and hidden gems. Researched, planned, and infused a healthy dose of humor into the tour. Provided background information and sightseeing advice for the remainder of their Italian visit.• In this role, I became an engaging storyteller, building rapport, by continually researching and learning about the area–(i.e. I was able to point out an original Andy Warhol in Mick Jagger’s living room), enthusiastically sharing with guests, and honing my abilities to improvise and adapt. Show less

    • Ocean avenue seafood

      Jan 2003 - Jan 2004
      Food server

      As a food server in this waterfront Michelin star restaurant, I was fully immersed in the world of high end seafood and A-List clientele. The rotating raw bar, featured 10 types of oysters and an ever-changing fresh seafood specials, dependent upon what the sea provided that day. The guest list ranged from rock stars (Robert Plant, Anthony Keidis ), film personalities (Chris Tucker, Jackie Chan) and many other well-known and incognito folk. I learned a lot about seafood and people in this role; the importance of knowing your audience, as well as anticipating, providing and exceeding their needs, wants and desires. Show less

    • Zinc cafe & market

      Jan 2004 - Jan 2007
      Wine sales representative

      • Built wine and cheese counter from concept to fruition, while developing relationships with guests/community and providing education on wine and food pairing. Created and developed promotional events, i.e.: networked with local realtors to host wine & cheese tastings for open houses in Newport Beach; created exclusive wedding and shower gifts for clientele, to increase sales & guest experience. Impeccably maintained wine shop to an exacting standard.

    • Fat tire tours

      May 2007 - Oct 2007
      English speaking tour guide

      • Conducted a full-day tour from Paris to Versailles; beginning with a train ride to the historic home of the French monarchy; followed by a bike tour of the palace grounds, a picnic lunch next to the Grand Canal; and then a visit to Marie Antoinette’s chalet; complete with my own brand of charismatic storytelling and retelling of a sordid history. • In this role, I constantly challenged myself to learn the history, and little-known details and impart stories with flare and enthusiasm; while maintaining an itinerary that allowed ample photo opportunities and enjoyment of the amazing countryside. Show less

    • Freelance editor/writer

      Nov 2010 - Oct 2022
      Book author

      • The Noise Beneath the Apple: A Celebration of Busking in New York City.Successfully funded and created a limited-edition, 200-page edition art-style book full of high-quality photographs and intimate stories from 35 groundbreaking musicians in New York City’s underground music scene. This multi-faceted project included a coffee table book, vinyl record, and short film and won three coveted awards. • 2013: Book of The Year Award in Performing Arts & Media • Shelf Unbound Award • American Book Fest Award Show less

    • Fodor's travel

      Jan 2020 - Oct 2022
      Freelance travel writer

      • Craft, pitch, create, and write original posts, and articles for notable publications--(Fodor's/GoNomad/ROVA/Others) focusing on the zig-not the zag of travel: from off-the-beaten-path advice to unique destinations; the humorous and unknown; the unexpected and inspiring. Produce funny, entertaining, and informative content.• I am passionate about travel, places, and people, possess stellar verbal/written communication skills; am skilled at networking, receiving feedback, selling story ideas, and consistently meet tight deadlines and schedules. In this position, I have gained an understanding of SEO and social media platforms. Show less

    • Juneau food tours

      May 2023 - Sept 2023
      Tour guide
    • Skagit cellars llc

      Mar 2024 - Nov 2024
      Wine

      Conducting wine tastings and hosting guests I. The beautiful La Conner, Washington.

    • Freelance

      Jun 2024 - now
      Freelance

      We have officially released our lines and are sailing the globe. I am writing and teaching yoga online.

  • Licenses & Certifications

    • Fire arms safety

      Focused fire training
      Feb 2022
    • Tesol/tefl

      Global tefl - global language training ltd.
      Dec 2019
    • Cpr/aed/first aid

      American red cross
      Oct 2022
    • Herbalism: introduction to medicine making

      Udemy
      Aug 2018
      View certificate certificate
    • Yoga teacher

      Yogarenew
      Jan 2007
  • Honors & Awards

    • Awarded to Heather Jacks
      Manager of the Quarter Starbucks Coffee Company Nov 1999 Received this award in recognition of operational excellence, staying true to company vision and culture. Spent a week in Seattle, meeting, greeting, experiencing and enjoying life as a Starbucks partner.