Roberta Garbin

Roberta garbin

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location of Roberta GarbinBarcelona, Catalonia, Spain
Followers of Roberta Garbin89 followers
  • Timeline

  • About me

    Store Management, Experienced Sales Assistant, Customer Care Specialist

  • Education

    • Alma mater studiorum - università di bologna

      2002 - 2007
      Laurea in arti figurative, musica, spettacolo e moda lettere/studi umanistici
  • Experience

    • Enne.bi kryolan city

      Apr 2008 - Dec 2011
      Store manager

      Shop B2C & B2B for professional cosmetics, haircare and Spa- Buy & sell - Customer Service- Budget/business plan/stock- Marketing and communication - Visual- Make up and Styling service for shootings & video- Commercial exhibitions coordinator - E-commerce

    • Pazzesque

      Feb 2012 - Dec 2017
      Shop owner

      Shop B2C & B2B for professional cosmetics and accessories- Buy & sell - Customer Service- Budget/business plan/stock- Marketing and communication - Visual- Make up and Styling service for shootings & video- Commercial exhibitions coordinator - E-commerce

    • Artswiss group

      Jun 2018 - Oct 2018
      Entertainment team leader @ futura village itaca nausicaa

      - Coordinamento equipe internazionale- Programma di intrattenimento- Relazioni con gli ospiti - Cooperazione con altri dipartimenti Hotel (f&b, reception, etc)- Gestione budget/magazzino/ordini

    • 4fun entertainment

      Apr 2019 - Oct 2019
      Animation team leader

      - International team coordination- Entertainment program- Guests relations- Cooperation with other's Hotel departments (f&b, reception etc)- Budget/stock control

    • Cpm international

      Jan 2020 - Nov 2020

      - Processing questions and problems from users through a ticketing system - Identify, investigate and troubleshoot customer's issues showing excellent knowledge of platform and tools- Encouraging user loyalty by providing an outstanding service trough messaging and calling- Maintain high levels of productivity and quality standards following set guidelines

      • Dyson Customer Service & Sales Agent

        Jul 2020 - Nov 2020
      • Airbnb Customer Experience Specialist

        Jan 2020 - Jul 2020
    • Amazon

      Nov 2020 - now
      Investigation specialist - subject matter expert
  • Licenses & Certifications