Sukhdeep (Sue) Dhami, SHRM-CP, MSHRM

Experience

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  Direct Health Services

  Sept 2003 - Oct 2005

  Administrative Assistant

  Performed general clerical duties to include but not limited to: photocopying, faxing, mail distribution and filing; Created and modified various documents using Microsoft Office; Maintained staffing schedule of CNA, LVN and RN employees who were staffed at various Convalescent homes; Organized travel, meeting, training and event arrangements.

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  Bank of America

  Oct 2005 - Aug 2008

  Teller

  As the face of Bank of America, demonstrated core values in all actions and provided an excellent experience for the customer. Processed bank transactions accurately and efficiently in accordance with established policies and procedures and engaged all customers; Connected customers to business partners by making referrals; Helped to improve the financial lives of customers.

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  Union Bank

  Aug 2008 - Aug 2009

  Financial Services Officer

  A 1 year long training program in which classroom training and on the job training were incorporated to practice leadership skills within various financial centers of Union Bank of California. Locations included San Francisco, San Diego and Los Angeles for Training courses. Financial centers for my assignment included Downtown Sacramento and Vallejo.

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  Bank of America

  Mar 2010 - Dec 2015

  • Financial Solutions - Responded to client inquiries about their accounts and loans• Customer Service - Interpreted company needs to effectively meet the customer service and sales goals of the branch•Collaboration – Teamed up with co-workers and business partners to effectively recommend banking solutions to clients • Liaison - for investor clients and the Bank of America FX traders• Multitasked – Worked between phone, email, fax and various electronic databases to confirm and pay a large volume of highly valued foreign exchange trades• Investigated - Resolved any discrepancies that are found while confirming trades to eliminate risk for BOA• Analysis – Examined detailed trade information of various systems within strict time constraints

  • Personal Banker, Teller

    Nov 2012 - Dec 2015

  • Operations Tech -Derivatives

    Mar 2010 - Nov 2012
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  Direct Protection Security Inc.

  Feb 2015 - Aug 2020

  Human Resources Coordinator; HR Generalist

  • Responded to internal and external HR related inquiries or requests and provided assistance.• Redirected HR related calls or distribute correspondence to the appropriate person of the team.• Maintained records of personnel-related data in both paper and the database and ensure all employment requirements are met• Liaised with other departments or functions (payroll, benefits etc.)• Supported the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc.• Assisted supervisors in performance management procedures• Scheduled meetings, interviews, HR events etc. and maintain the team’s agenda• Coordinated training sessions and seminars• Performed orientations, onboarding and update records with new hires• Produced and submit reports on general HR activity Show less

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  Purple Line LLC - OPUS Camper US

  Aug 2020 - Nov 2021

  Human Resources Generalist

  •Provided support and tracking for various HR initiatives such as recruitment, performance management, wage and hour compliance, sexual harassment and safety trainings, employee relations.•Focused on driving employee engagement, minimizing turnover, and enhancing employee satisfaction.•Assisted in evaluation of reports, decisions, and results of department in relation to established goals. •Recommended new approaches, policies, and procedures to produce continual improvements in efficiency of department and services performed.•Maintained HR Info System records and assemble reports from database.•Processed payroll and prevailing wage reports•Reviewed, updated and revised company hiring practices, vacation, and other human resources policies to ensure compliance with OSHA and all local, state, and federal labor regulations. •By creating and maintaining a positive and responsive work environment, raised employee retention rates. •Managed recruiting, onboarding, and hiring processes for all new employees; Developed recruitment programs to successfully increase a quality candidate pool. Show less

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  Mindshare Group

  Nov 2021 - Jun 2022

  Human Resources Generalist

  Responsible for providing HR Support & Solutions to multiple clients. Main area of focus included payroll, administrative functions and managing the Learning & Development platform for HR clients. Drafted policies and shared regarding HR laws and best practices.

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  City of Brentwood, CA

  Jul 2022 - Jul 2023

  Human Resources Administrative Assistant