
Michelle Wright
Operations Coordinator and Pesonal Assistant

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About me
Results-Driven in Transport, Logistics and Health & Safety Management | Collaborative Leadership Style | Passionate about Enhancing Customer Experience
Education

South East Derbyshire Collage
2002 - 2003Business, Management, Marketing, and Related Support Services
Clarendon Collage
1991 - 1992City and Guilds Hotel and Catering
Experience

W Engineeering Ltd
Dec 2001 - Mar 2005Operations Coordinator and Pesonal Assistant• Effectively manage, support the development of the Nottingham branch• Planning operations of engineers on a daily and weekly basis• Arranging site visits for quotation, maintenance and service• Extensively liaising with site managers, architects and directors for works• Hiring of plant hire including training to adhere to health and safety laws• All PA duties to support the CEO

Uniassist Ltd
Mar 2005 - Dec 2008Facilities Manager South - J Sainsbury Contract• Proactively supporting department heads in planning, estimating, credit control• Implementing processes and procedures across the business • Implementing and monitoring key performance levels within all departments • Monitoring call levels, downtime, first time fix’s, engineer efficiency, productivity • Monitoring department budgets and management of company vehicles • Management of supply chains, sub contractors and PAYE • PA duties supporting 2x Directors

ThyssenKrupp
Dec 2008 - Apr 2011Service Supervisor• Management of planners, field engineers, head technicians, and overseas engineers for all works • Management of fleet and PDA systems, including mapping of area’s and system training • Project management of works including risk assessment, method statements and health and safety• Investigation of incidents and accidents, working closely with the HSE• Contract retentions and renewals

Nottinghamshire Hospice
Apr 2011 - Nov 2015Building and Transport Manager• Department Head for Facilities, Health and Safety and Passesenger Transport • Working closely with Trustees, Senior Management and department heads. Reporting directly to the CEO and Clinical Operations Director• Writing and implementing policies and procedures across the organisation • Delivering Training workshops on Health and Safety, Patient transportation• Managing department budgets, along with projections and forecasting• Maintaining and promoting the heritage of the main Hospice site and extensive Garden Show less

Age UK Leicester Shire & Rutland
Nov 2015 - nowHead of Transport, Logistics and Health & Safety• Department Head for Health and Safety, Transport and Building Manager to Flagship Resource Centre • Reporting directly to the CEO as part of the Senior managment team • H&S Managament including auditing of the organisations services, buildings and users • Writing and implementing policies and procedures across the organisation • Risk Management in Passenger Transport • Responcible for department budgets, along with projections and forecasting• Recruitment, Appraisals and disciplinaries• Event Management and Fundraising Show less
Licenses & Certifications

BTEC Management and Leadership sytles

General certificate
NEBOSH
Volunteer Experience
Event Management
Issued by Nottinghamshire Hospice
Associated with Michelle WrightEvent Management
Issued by Age UK Leicester Shire & Rutland
Associated with Michelle WrightH&S Advisor
Issued by Stapleford Community Group on Jan 2013
Associated with Michelle Wright
Languages
- enEnglish
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