Ariel Marchand

Experience

• 

  Fairfield Inn and Suites by Marriott

  Jun 2013 - Dec 2014

  ●Supports the General Manager with all aspects of the hotel operations.●Continuously demonstrates strong communication skills and superior leadership abilities.●Responsible for all duties of the front desk operation.●Staff training.●Inter-department communications●Staff scheduling. ●Continuously demonstrates strong communication skills and superior leadership abilities.●Responsible for all duties of the front desk operation.●Limited Staff training.●Inter-department communications.

  • Front Desk Manager

    Jul 2013 - Dec 2014

  • Front Desk Supervisor

    Jun 2013 - Jul 2013
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  VIA International

  Dec 2014 - Jun 2015

  ●Coordinates and expedites flow of materials, parts, and assemblies between sections or departments, according to production and shipping schedules.●Compiles and maintains manual or computerized records.●Reviews production schedules and related information and confers with department supervisors to determine material requirements to identify overdue materials and to track material.● Requisitions material and establishes sequential delivery dates to departments, according to job order priorities and material availability.●Examines material delivered to production departments to verify conformance to specifications. Show less ●Coordinated and expedited flow of materials for all jobs and individual clients, according to production and shipping schedules.●Compiled and maintained annual or computerized records, such as material inventory, in-process production reports, and status and location of materials.●Primary phone coverage usually the first to answer all incoming calls● Sort, distribute and sign for all incoming mail and packages. As well as prepare and mail all US/UPS/Fed Ex packages●Filing of materials in general files● Inventory and track off site storage● Performed other duties as assigned Show less

  • Materials Coordinator

    May 2015 - Jun 2015

  • Administrative Assistant

    Dec 2014 - Jun 2015
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  Wyndham Destinations

  Aug 2015 - Jun 2019

  Daily unit inspections, assisting housekeepers with cleaning rooms as neededMaintains communication with rooms control and performs other duties as needed Handle all resort incoming/outgoing calls in an attentive, courteous and efficient mannerBe able to provide accurate directions to the hotel, and provide information about the hotel and the surrounding areaRecord and relay all guest requests and verify completionProcess wake up calls per the guest's request ●Greet arriving guests, assign rooms, issue keys and ascertain guest payment and billing information. ●Answer guest requests and find ways within my means to fulfill guest requests.●Provide guests with access to hotel services, including the delivery of mail, faxes and packages are delivered in a timely manner. ●Deals with irate guests and find ways to resolve issues to the guest's satisfaction.

  • Housekeeping Dispatcher

    Dec 2017 - Jun 2019

  • Housekeeping Inspector

    Oct 2016 - Dec 2017

  • PBX Operator

    Mar 2016 - Oct 2016

  • Front Desk Agent

    Aug 2015 - Mar 2016
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  University of Denver

  Feb 2021 - Jul 2021

  Student

  Full stack bootcamp