Omar Sutjipto

Experience

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  Le Sultan Restaurant

  Jan 2008 - Jul 2008

  Service

  • Provided the restaurant fine dining experience• Able to work under pressure• Able to work without any supervision from the owner

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  Hou Kei Restaurant

  Jan 2009 - Jul 2009

  Service

  • Able to worked under pressure and maintained standard• Build guest relationship to increase loyalty• Managed to daily income report

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  Swiss Hotel Management School

  Jan 2010 - Jul 2010

  F&B Supervisor Trainee

  • Prepared and Organized the restaurant without the Manager supervision• Trained the student the procedure during service• Maintained the restaurant inventory in daily basis, the cleanliness of the restaurant• Managed to solve a problem under pressure

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  Frenchman's Creek Country Club

  Oct 2011 - Jun 2012

  F&B Management Trainee

  • Prepared and Set up the restaurant, and set up for Football Season• Managed the beverage inventory in daily basis and reports to beverage Manager and Restaurant Manager• Managed to up sell the sales on food and beverage• Created and event gathering for the members• Maintained relationship the members of the Club

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  Hyatt Place West Palm Beach

  Jul 2012 - Oct 2012

  Gallery Host

  • Greet the all guests in a courteous and professional manners• Recommend hotel guests dining area and entertainment option in West Palm Beach Area• Registered hotel guests, issued hotel room keys, logged all the activities• Prepared morning breakfast in daily basis, and prepared a meeting room based on BEO • Provided shuttle bus service to hotel guests

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  Potato Head Beach Club

  May 2013 - May 2013

  Team Leader
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  Lifestyle Premiere Hotel

  Jun 2013 - Nov 2013

  Front Office Supervisor (Pre-Opening)

  • Created a SOP for Front Office Department• Created and planning inventory for Front Office Department• Responsible in hiring and training staffs• Communicate with General Manager and Human Resources

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  The Palm Suite Villa & SPA

  Jun 2013 - Nov 2013

  Assistant Villa Coordinator

  • Created and renewing all the Department SOP• Managed the daily operation of the Villa Property• Planed with the Sales department to increase Room Sales and Occupancy• Managed the Villa inventory in daily basis• Made a daily reports to General Manager and the Executive Chef

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  Ladang Lima (Gluteen Free Flour Product)

  Nov 2013 - Nov 2014

  Assistant Branch Manager

  • Analyzed and created marketing plan to promote the product• Maintained the relationship between distributor and customer• Responsible in checking and reporting the inventory supply in daily basis• Supervise and train the staff member

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  The Ritz-Carlton Hotel Company, L.L.C.

  Jan 2015 - Dec 2019

  • Communicate and coordinating with different department that related to the event• Involve in the planning for event with MICE Sales and Wedding Sales• Communicate with Event Client for any request or assistance during pre and post and actual event day• Review and discuss upcoming event with related department• Check preparation and Venue for the Event to make sure it is based on Ritz Carlton Standard• Overseeing the operation, setup and logistic preparation• Ensuring that all the event activities are well execute and follow based on BEO• Provide training to CCS and CFC Trainee Show less • Assisting Catering and Conference Service team in preparation for the event• Communicate and coordinating with different department that related to the event• Communicate with Event Client for any request or assistance during pre and post and actual event day• Review and discuss upcoming event with related department• Check preparation and Venue for the Event to make sure it is based on Ritz Carlton Standard• Overseeing the operation, setup and logistic preparation• Ensuring that all the event activities are well execute and follow based on BEO Show less

  • Conference Floor Supervisor

    Jun 2018 - Dec 2019

  • Conference Floor Concierge

    Oct 2016 - Jun 2018

  • Concierge Learning Coach

    Nov 2015 - Sept 2016

  • Concierge

    Jan 2015 - Nov 2015
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  Kempinski Hotels

  Dec 2019 - Nov 2023

  • Communicate and discuss with wedding couple, for wedding preparation after received confirmation from Wedding Sales• Create, plan and execute on improving the communication and the flow of the event, which able to create a beautiful performance based on Kempinski DNA• Review and discuss upcoming Wedding with related department• Communicate and review with each department area to be improve to increase guest satisfaction, and to bring more potential wedding client• Communicate with Wedding Organizer and Vendor, on the preparation of the event• Provide training and monitor for Event Sales intern Show less

  • Senior Group & Event Manager

    May 2023 - Nov 2023

  • Group & Event Manager Wedding

    Aug 2021 - May 2023

  • Group & Event Executive Wedding

    Dec 2019 - Aug 2021
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  AYANA Hospitality

  Dec 2023 - Oct 2024

  MICE and Wedding Operation Manager

  • Review and renew SOP for Event Experience team • Review and adjusting the working environment to be more effective and efficient• Overseeing the operation on the Event experience, ensuring all are in the right direction and order• Handling domestic MICE Group, and International Wedding (India, Indonesia, Philippine, Singapore, Australia Market) • Overseeing Japanese Wedding on the operation and the execution of the event• Involving in the planning event project, safety and recertification for Event MICE & Wedding Operation• Overview monthly and weekly basis for any potential back to back event for Wedding & MICE Show less

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  Sofitel Bali Nusa Dua Beach Resort

  Nov 2024 - Sept 2025

  Senior Sales Manager Wedding

  • Assist and overseeing the Wedding Sales projection and event 2025 & 2026• Review and monitor Sales pace and reporting during Director of Wedding on leave/Business Trip• Create action plan to boost Sales and conversion for 2026• Handling domestic & International Wedding (India, Indonesia, Philippine, Singapore, Australia Market) • Involving in the planning for China Wedding Package 2026• Overview monthly and weekly basis for any potential back to back event for Wedding & MICE Show less

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  The Meru Sanur

  Sept 2025 - now

  Assistant Director Event - Bali Beach Hotel & The Meru Sanur & Bali Beach Convention Center