
Marisa Manzano, PHR
Sales Associate

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About me
Senior Human Resources Coordinator at Intercare Therapy
Education

UCLA Extension
2018 - 2020Human Resources Management CertificateClasses Taken for the Certificate:Elements of Human Resources ManagementFinancial Aspects of Human Resources ManagementTalent Acquisition Compensation Programs: Administration and DesignBenefit Programs: Administration and DesignEmployee Relations and Legal Aspects of HR ManagementHuman Resources Development Ethics for Human Resources ProfessionalsFundamentals of Business Administration and Management Organizational Communication

California State University, Northridge
2009 - 2013Bachelor of Arts (B.A.) Psychology
Experience

Payless
Sept 2009 - Mar 2010Sales Associate-Maintained constant presence on sales floor to address customer needs.-Approached browsing customers and initiated conversations to determine buying preferences.-Recommended appropriate items and directed or lead customers to selections.-Assisted customers with trying on items, finding appropriate sizes for shoes, and completing purchases.-Inquired about buying experience, item preferences, and future purchases.-Signed up customers for marketing lists and informed them of upcoming promotions or customer events.-Received sales person of the month for 2 out of the 7 months that I worked for Payless.-Key holder for the Lincoln Heights location. Show less

San Fernando Tires & Wheels
Mar 2010 - Dec 2010Receptionist-Managed receptionist area, including greeting visitors and responding to telephone and in person requests for information.-Made copies, sent faxes, and handled all outgoing correspondence.-Processed payments for invoices with cash, credit/debit cards and internal credit line.-Maintained all UPS shipments for the online Ebay store and sent items to the correct address.-Scanned all invoices into the server system for easy retrieval.

The Eberly Company
Oct 2011 - Mar 2012Administrative Assistant-Received all incoming correspondence and packages and routed to correct recipients.-Assisted with accounts payable and receivable with check creation and filing.-Filed residential unit paperwork in appropriate locations.-Made copies and processed faxes for anyone in the office that required assistance.

Uncle Bernie's Deli
Feb 2012 - Oct 2013Cashier/Hostess-Processed customer payments by cash, debit/credit cards, and gift certificates.-Inquired about guest experiences and smoothed out any issues.-Answered telephone calls regarding reservations, menu questions, and business information.-Took to-go orders by phone and in person.-Coordinated with host, floor, and kitchen staff regarding special customer requests.-Developed server floor plans depending on the amount of servers and how busy the restaurant is at the time.-Filled in for hostess as needed and assisted with dining room arrangements. Show less

Boston Scientific
Oct 2013 - Feb 2017Admin for the Plant Controller Director and the Supply Chain Director.- Assisted the Plant Controller Director, Materials Director and all Operations team (50+people) on any daily tasks such as expense reports, presentations, or setting up meetings.- Supported the accountants within Operations Finance on any financial related activities needed such as Journal Entries, Month End Reporting, and Material Transaction auditing. - Lead the Fixed Asset Tagging project by ensuring that all assets are tagged at Neuromodulation in preparation for audits. - Processed expense reports for employees as needed through the Concur system.- Maintained supply orders through Staples Business Advantage.- Maintained the flow of the office by distributing mail and filing.- Planned team building events, holiday parties, corporate training, and conferences with any logistical needs such as catering and conference room coordination.- Managed calendars for various individuals and book conference rooms for meetings.- Assisted with processing requisitions for purchase orders.- Received a Checkered Flag Award and 5 Things We Believe Award for the hard work I contribute toward financial audits and cycle count for fixed assets. Show less Document Control- Worked on Implementation Tasks for Document Control Change Requests in a proficient manner.- Prepared and provided management with department’s monthly metrics spreadsheet.- Received, stored and retrieved Device History Record’s (DHR’s) in accordance with Boston Scientific procedure.- Actively participated and implemented two ideas through the Continuous Improvement Board within Document Control to save time and resources.- Developed and launched the consolidation of Record Retention processes within Boston Scientific Neuromodulation. Show less
Administrative Assistant
Aug 2015 - Feb 2017Documentation Clerk
Oct 2013 - Aug 2015

General Atomics Aeronautical Systems
Feb 2017 - Oct 2021Department Assistant for the Flight Operations Training Department-Processing of new UAV Pilots and Sensor Operators in initial qualification training for approval through a government flight representative.-Upgrade training for current UAV Pilots and Sensor Operators as requested by supervisors and management depending on deployment needs. -Updating of daily training requests for student pilots and students sensors as needed and based on availability. -Precise attention to detail in both Army and USAF documentation. -Responsible for UAV Pilot and UAV Sensor Operator incoming department orientation to make sure that the student has all appropriate documentation and information that is needed to go through training smoothly and efficiently. -Auditing of training jackets for all types of training to ensure that all training items have been completed for qualification. -Training point of contact for all students specifically for any training related questions that may arise. Show less
Department Specialist
Feb 2020 - Oct 2021Department Assistant
Feb 2017 - Feb 2020

Intercare Therapy, Inc.
Oct 2021 - now-Serve as a primary contact for onboarding of new hires for three high volume geographical territories by building rapport with the new hires as they go through the onboarding process-Maintain and adhere to confidentiality and legal compliance with HR onboarding documents-Audit documentation submitted by new hires for funding source compliance-Conduct New Hire Training Orientation presentations-Perform Exit Interviews with departing staff-Assist with various HR projects as requested Show less
Senior Human Resources Coordinator
Jul 2022 - nowHuman Resources Coordinator
Oct 2021 - Jul 2022
Licenses & Certifications

Professional in Human Resources®
HRCIFeb 2024
Languages
- enEnglish
- spSpanish
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