Priyanka Bahl

Experience

• 

  ICICI Bank Ltd.,

  Jul 2007 - May 2014

  Assistant Manager (AM-II)

  • Managing a team of 10 subordinate officers and trainees. Job responsibility includes ensuring the allocation & delegation of tasks and requests as per priority levels.• Handling end to end operations of large corporate clients of the bank’s CMS department.• Accountable for handling of various accounts and statements on daily basis which are essential from audit perspective and possess material impact on risk containment.• Drafting financial reports such as financial transactions reports, irregularity and exceptions reports, credit reports, anti-money laundering report with data accuracy to formulate future course of action.• Managing day to day process deliverables and SLAs agreed upon with clients and handle communication with other Business Units, Operations, MIS, IT etc.• Review & reconciliation of Cash management services, tallying the total clearing with RBI figures.• Handling various ad-hoc queries related to any breach of payments, and investigating on the reason for breach.• Administering entire retail banking operations involving in verification/authorization of cash, clearing & transfer vouchers.• Assigned with operations in monitoring account payables and containing them within budgeted level.• Solving branch & customer queries with utmost efficiency & providing end to end solutions. Show less

• 

  Bank of America

  Jun 2014 - Jun 2023

  • Perform quality reviews on consistency, threshold values, and accuracy of the results• Engaging with the global team to focus on and deliver increased automation and standardizationacross applicable processes.• Escalate unresolved issues or potential violations of the company’s policies or external rules andregulations.• Evaluate quantitative outputs to formulate observations & recommendation on parameter settings• Proactively identified SIAI that mitigated potential/realized risks• Conduct investigations on irregularities and abnormal activities and document findings;• Review and analyze trade surveillance reports and vendor surveillance system alerts, and sign off alert completion related to employee, client and firm trading activities,• Validate the graphs and observations to ensure they are consistent with the expected outcomes• Ensure compliance with all relevant internal & external rules , regulations and procedures that apply to the conduct of the business• Designed the SOP & validation checklist for the process.• Trend analysis of the issues identified during trade surveillance and suggesting remedial actions.• Participate in projects related to new initiatives, report enhancements etc. and independently drivingthese initiatives. Show less • Handling a team of 19 FTE’s in AIC EQ process.• Handled end to end migration & training of new hires• Proactively identified SIAI that mitigates potential / realized risks and adds value to business and LOB. • 100% closure of monthly one-o ones & 100% ASAT survey score achieved.• Handling entire backend corporate operations with our line of business & other sites.• Managing day to day process deliverables & SLA’s agreed upon with the clients.• Accountable for handling EES, Hotspot data & e-viki updation.• Designing IDP’s & ensuring achievement of 100% CTQ’s & CTP’s performance metrics. • 100% adherence to Restricted Client list, InfoSec, ADAM to ensure strict compliance with the procedures of the bank and ensure reduction of risks & frauds to ensure a smooth functional process. • Ensure performance development planning for the associate’s especially tenured population.• Being a new process interviewed & hired candidates through IJP’s & ERP’s Show less • Handling a team of 16 FTE’s in Collateral Administration process.• Handled End to end migration of a new RE queue with in the process.• 100% adherence to Restricted Client list, InfoSec, ADAM to ensure strict compliance with the procedures of the bank and ensure reduction of risks & frauds to ensure a smooth functional process. • 100% closure of monthly one-o-ones, maintenance of EES scores and Risk score card for the process in order to mitigate any operational or people related risk.• 100% ASAT Survey Scores achieved.• Ensure performance development planning for the tenured associate’s especially tenured population.• Ensured achievement of 100% CTQ Performance, exceeded onshore business targets.• Initiated Mentor- mentee program within the team.• Proactively identified SIAI that mitigates potential / realized risks and adds value to business and LOB.• Mentored AFS scripting project with significant benefit for the onshore business.• Working on implementation of various ideas related to restricted client tool used in all across Collateral operations in BACI. Show less

  • Senior Manager

    Jul 2022 - Jun 2023

  • Manager (EIT Analytics)

    Jan 2019 - Jul 2022

  • Assistant Manager (EIT Trade Surveillance- Parameter Review and Automation)

    Jan 2017 - Dec 2018

  • Assistant Manager

    Sept 2015 - Dec 2016

  • Assistant Manager (Collateral Administration)

    Jun 2014 - Aug 2015
• 

  Citi

  Jun 2023 - now

  Assistant Vice President