Claire Robert

Experience

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  Decathlon france

  Jun 2010 - Aug 2010

  Customer advisor

  - Customer Needs Analysis and Advice- Participation in the logistics of the point of sale and merchandising (shelving / facing, receiving equipment, daily inventories)- Cash register- Development of complementary sales

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  Cecogeb

  Jan 2016 - Mar 2016

  Business Advisor

  - Business strategy consulting, development of business plans and dashboards- Implementation of sales development strategies- Follow-up of appointments with banks to obtain bank financing- Taking notes and writing interview reports- Analysis of economic data- Drafting of TPE guide's (center of reliable and specialized balance sheets, which allows to know the performances and evolutions of the economic activity of the TPE)- Participation in consulting interviews with SME managers Show less

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  Société Générale

  Apr 2016 - Sept 2016

  Compliance officer

  Ensuring the completeness of the data needed for the KYC realization process- Ensures compliance with financial regulations and embargoes (M & E)- Fight against money laundering and terrorist financing (AML / CFT), LAB - FATCA- Support of the business centers on the subjects of the risks compliance (entry into relationship, maintenance of the relationship, recertification)- Performing client investigations on the basis of detection of anomalies or suspicious transactions,- Analysis and verification of data consistency,- Legal update of the banking records of the business clientele with regard to European and international standards (in particular KYC, update of powers).Contributions of professional experience:- Overall vision of the organization and the back-office professions- Knowledge of operational risk management and permanent control methods and risk control systems in the world of credit- Follow-up of a training on the fight against money laundering Show less

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  Streetshop

  Apr 2017 - Jan 2018

  Executive Assistant & social media manager

  Challenges:- Development of the international brand an another country- Completion of administrative formalities related to the implementation (customs formalities, import permit application)- Monitoring the competitive environment- Adaptation of the company to fiscal, legal and social regulationsOther missions:- Proposed directions for the evolution of society- Writing of documents and letters of various kinds (including contract of employment)- Making appointments and managing the agenda- Maintenance and inventory management- Creation, publication, and management of social networks related to the company (Instagram, Facebook)- Development of communities on the digital sphereSkills developed:- Office package (Word, Excel, Powerpoint, Outlook)- Sense of initiative, proactivity, collaboration- Autonomy and adaptability- Flexibility- Leadership Show less

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  Freelance

  Apr 2018 - Apr 2019

  Social Media Manager

  - Content management - Strategic surveillance & competitor monitoring- Website creation (ex: www.tropical-luxury-boutique.com)- Administrating the creation and publishing of relevant, original, high-quality content.- Creating a regular publishing schedule- Implementing a content editorial calendar to manage content and plan specific, timely marketing campaigns.- Newsletters- Google Adwords- Develop and unite a community of partners- Creation of contest games- Define a digital strategySkills:- Creative Mindset - Writing skills (The art and science of headline writing/ Writing engaging introductions/ Structuring your text for easy reading online. People will be skimming and scanning, so that means subtitles, bullet points and numbering are part of the skillset)- Analytical skills (measure the impact of campaigns and marketing initiatives on social media)http://clairecommunitymanager.com Show less

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  IMMOSQUARE

  Oct 2018 - May 2019

  Social media officer

  Working environment :First market-place specialized in real estate in full expansion. Exclusive partner of the largest banners in Quebec (RE/MAX, Via Capitale, Proprio Direct, Sutton,...). Missions: - Creation of editorial calendars - Digital strategy development - Creation of web content (blog articles, white paper...)- Management of the company's and its customers' social media: Content moderation, visual and post creation, content proposal. - Writing newsletters - Communications with the company's customers, real estate banner communication departments and internally - Setting up Google Adwords and Facebook Ads campaigns- SEO- Benchmarking - Competitive and media monitoring Show less

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  Bloom | Digital Marketing Agency

  May 2019 - Jul 2021

  Social Media Coordinator

  Social media management :- Creation of editorial calendars- Creation of Guidelines for community management (FAQs, branding, etc) - Publication on the different social networks- Monthly and annual reports (Dashthis, Hootsuite)- Sponsorship of publications - Curation of contents - Competitive analysis

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  Cossette Communication Inc

  Jul 2021 - Apr 2024

  Product Manager

  Responsible for the execution of advertising campaigns and client relationships for SAQ, BDC, Energir, Air Canada, Metro, Montreal Heart Institute Foundation, and Société des Casinos du Québec.Facilitating team collaboration across departments (media, creative, partner agencies).Ensuring adherence to deadlines, deliverable quality, and project profitability.Ensuring client satisfaction and becoming a trusted advisor for my account portfolio.Sharing industry best practices, staying updated on trends, and consistently promoting innovation.Participation in the sustainable committee for energy transition.Agile SCRUM methodology. Show less

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  K72

  Apr 2024 - now

  Conseillère