Jason Oliphant

Jason Oliphant

Service Consultant

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location of Jason OliphantCity of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    Key Accounts Manager : Coastal at NCR South Africa

  • Education

    • Parow High School

      2003 - 2007

      Senior Certificate

    • University of the Western Cape

      2008 - 2010
      Business/Commerce, General

      Studied BComm General

  • Experience

    • Standard Bank Group

      Jul 2010 - Aug 2011
      Service Consultant
    • Capitec Bank

      Jul 2015 - now
      Team Leader

      Duties:• Implement sales strategies that sell Capitec’s offerings to both inbound and outbound telephonic clients• To effectively lead a team in the Direct Loan department• To ensure effective credit granting, selling and payment of loans in agreed set targets. • To ensure a client focused, high performance/high commitment environment is developed and sustained within the Direct Loan Department. • Planning, prioritizing and delegating work across staff• Motivate and energize staff• Drive and exceed Sales targets• Coach and develop staff• Quality assessments (QA)• Improve and manage client service• Perform management duties including one on one discussions• Review and apply corrective actions based on work completed• Resolve client complaints (escalations) Show less

    • Spark ATM Systems

      Jan 2018 - now

      • Source new key account groups to target• Update and manage the defined key account list and identify the decision-makers• Secure appointments between the key account group decision-maker and Key Accounts Managers• Fill the calendars of two Key Accounts Managers• Prepare monthly SLA reports for certain key accounts• Complete detailed minutes on behalf of Key Accounts Manager on meetings attended• Build and maintain strong professional relationships with all key account head offices• Be the single point of contact for each of these important customers• Stay ahead of new key account store openings and revamps• Assist with research requests and projects• Compile and manage regular reports, including the key accounts growth and penetration reports• Assist with departmental administrative duties• Provide excellent customer service• Provide support to the Key Account Managers Show less

      • National Key Accounts Businness Developer

        Jan 2018 - now
      • National Key Account Business Developer

        Jan 2018 - now
    • NCR Corporation

      Sept 2022 - now
      Key Account Manager : Coastal
  • Licenses & Certifications

    • NQF Level 4,5 in Business Banking and Economics

  • Volunteer Experience

    • Transport old-aged to church

      Issued by New Apostolic Church Cape on Jan 2010
      New Apostolic Church CapeAssociated with Jason Oliphant