
Kirsti Smith
Workplace Designer and Change Consultant

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About me
Empowering people and organisations to embrace change and leverage emerging technologies for sustainable, collaborative growth and transformation.
Education

KLC School of Design
2004 - 2005Architectural Interior Design
IIE Varsity College
1998 -IMM Graduate School of Marketing Business, Management, Marketing and Communication
Australian Institute of Management
2020 - 2026Master of Business Administration - MBA Business Transformation
Experience

Gensler
Jan 2005 - Jan 2009Workplace Designer and Change ConsultantAs an interior designer at this global Architecture, Design, Planning and Consulting firm, I worked on various client projects including large corporate fit-outs and other multi-disciplinary schemes working in conjunction with architecture, master planning and landscaping. Ensuring key Client stakeholders were engaged and on board with the changes being implemented to ensure successfully delivery and hand over.

Deutsche Bank
Jan 2009 - Jan 2010Trade Floor SupportSupported the Debt Capital Markets, UK and European Team Heads

Asciano
Feb 2012 - Feb 2013Corporate Affairs and Communications CoordinatorReporting to the Director of Corporate Affairs & Communications, this was a newly created role that saw me solely responsible for all Corporate Events, nationally. Including Design and deliveryAsciano, was once one of the 50 largest companies listed on the ASX, bringing together the powerful combination of Pacific National’s coal and rail operations and Patrick’s ports and stevedoring businesses to provide essential services to the Australian economy.

Human Group Pty Ltd
Jan 2013 - Jan 2014Project Portfolio ManagerEnd to end responsibility for building and managing a new portfolio of clients for this business. From strategically identifying and winning new business, to delivering their programmes from concept through to implementation.The Human Group was an Executive Projects and Event Management company servicing the enterprising leadership needs of this niche market in the events industry, predominantly working with C-level executives or high-net worth private clients.

The Psychology and Counselling Group
Jan 2014 - Jan 2020Co-Founder, Head of StrategyAs a co-founder of the PCG, my role was to create and develop an online platform that could provide a diverse range of psychological health and wellness services for children, adolescents, adults, and the corporate workplace. Our mission was to give people a safe environment to be themselves whilst providing them with the necessary tools to cope, heal, survive and thrive.

Unispec Studio
Jan 2014 - Jan 2015Senior Project Development ManagerExecuted strategic goals for the business, including entering new markets, product and service development and improving the value proposition for Unispec Members. Built brand and reputational awareness for Manufacturing Members in the Architectural and Design Industry - which enabled them to quote and win relevant and sizable projects. Unispec was launched to streamline communications between Architects, Designers and Manufacturers.

BOQ Finance
May 2016 - Mar 2020Change Partner for the BOQ Finance division, responsible for delivering projects and embedding change across these niche and highly specialised businesses. Responsible for identifying and implementing operational processes improvements and activities to support the Office of the CEO's projects and business led-initiatives. Including project coordination and managing all internal comms and other business planning, development and reporting activities.
Business Excellence Manager
Feb 2019 - Mar 2020Business Advisor (Office of the CEO)
May 2016 - Jan 2020

BOQ Business
Jan 2020 - Sept 2021Quality and Business Implementation ManagerBOQ Finance Change Lead, partnering with the business to develop and deliver BAU initiatives for all five business units (Equipment Finance, Structured Finance, Vendor Finance, Dealer Finance and Insurance Premium Funding), including regulatory and technology transformational change.Demonstrated execution of strategic initiatives, delivering system and process improvements and efficiencies, through technical changes that enhances both the Customer and the Banker experience in line with BOQ's Group Strategy of becoming a Bold Challenger Bank. Show less

Westpac Group
Aug 2021 - Aug 2023Senior Change Manager, Enterprise Remediation & Regulatory Change | Chief Transformation Office, CBB
Sept 2022 - Aug 2023Senior Change Manager, CORE Program | Risk Strategy, Operations, Risk Control and Transformation
Aug 2021 - Dec 2022

SolvPointe
Aug 2023 - nowChange and Transformation EnablerFocused on the People side of Change and Transformation.

Aurecon
May 2024 - nowEnterprise Change Manager
Licenses & Certifications
- View certificate

Kirsti Smith
Lean ChangeMay 2024 - View certificate

Learning Design Thinking: Lead Change in Your Organization
LinkedInMay 2017 - View certificate

Agile Change Agent
APMG InternationalMay 2021 - View certificate

Design Thinking: Understanding the Process
LinkedInMay 2017 - View certificate

Learning Data Science: Tell Stories With Data
LinkedInSept 2019 - View certificate

Design Thinking: Implementing the Process
LinkedInMay 2017 - View certificate

Leading Successful Change with Lata Hamilton
Passion PioneersJul 2023 - View certificate

Change Management
Australian Institute of ManagementJul 2020 - View certificate

SysCAP ™ Certified Organisational Design Practitioner
Hofmeyr GroupDec 2023 - View certificate

Creating a Coaching Culture
LinkedInMay 2024 - View certificate

AI Change and ChatGPT Course
Earth2MarsOct 2023
Volunteer Experience
Corporate Partner
Issued by UNICEF Australia
Associated with Kirsti Smith
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