Jeffrey A. Levin

Experience

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  Universal Brands, Inc.

  Mar 1986 - Aug 1994

  Additional Experience: District Manager

  In my early years, I was hired as an account manager/sales representative in the Alcoholic Beverage industry, covering On-Premise and Off-Premise accounts, negotiating shelf space and product representation. Exceeding executive expectations regularly, I was soon promoted to the post of District Manager. As District Manager, my team led company with highest distribution figures for key premium and import products.

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  CarMax

  Jun 2001 - Dec 2006

  Sales Manager, prior President's Club Sales Consultant

  Managed, coached, and motivated 20 sales agents. Negotiated with lending institutions to provide financing for client vehicle purchases and resolve funding issues. Recruited, hired, and trained new hires. I started as a Sales Consultant and through exceptional sales results, was promoted to Sales Manager. My first assignment was to improve moral and ensure that a union was not voted into the Boynton Beach Location. After successfully performing there, I was promoted to help open and develop a new store location in Pompano Beach. Show less

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  Avis Budget Group

  Dec 2006 - Apr 2010

  Performance Manager / Training and Sales Development

  Coached and trained over fifty sales agents and managers to generate sales and incremental sales revenue, exceeding $10.1M annually. Expedited the implementation of the Khoury Sales Process and achieved a record increase of 77.8% in upsell revenue per day. This impacted a 12% gain in total area revenue despite a 20% deceleration in business. I conducted training classes, handled new hire onboarding, and empowered managers to coach their sales staff. I maintained analytical spreadsheets for share and application across multiple locations in the US. The spreadsheet calculations provided data that could be accessed daily to facilitate operational needs. I also actively participated in nationwide monthly roundtable discussions to create system enhancements for improved customer service and sales throughout the US. Show less

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  Mr. Headlight

  May 2010 - Dec 2010

  Owner/Business Developer

  I developed a systematic approach to clean and rejuvenate automobile headlights that have been faded and clouded by sun and pollution. I created brochures, marketing materials, and a website to promote the service. I also made cold calls and presentations to obtain business and worked proactively to sand, polish, and seal the headlights.

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  Hertz

  Oct 2010 - Apr 2020

  Operations Manager, Dollar Thrifty Brand

  Led and motivated a team of rental sales, vehicle service, and several other operational attendants regularly. Raised NPS (Net Promoter Scores) across all areas of responsibility, adding 10+ points to Helpfulness of Staff, and 20+ points to Cleanliness of Vehicles. As a result, contributed to the doubling of targeted goals. I positively impacted location profitability and efficiency through fleet assignment, employee scheduling, direct coaching, and business planning. I contributed to a 12% year-over-year net revenue increase. Reviewed and analyzed reservation build data to help plan fleet and labor needs. Surveyed competitive pricing and reservation growth to advise pricing strategy changes. Developed and implemented mid-day planning tools for re-evaluating fleet, pricing, and staffing requirements. Answered and resolved customer complaints and interacted with clients to receive feedback. Reviewed location sales performances and individual salespeople daily. Show less

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  Inktel Contact Center Solutions

  Oct 2020 - Apr 2021

  Operations Supervisor

  Inktel provides customer service support solutions to its clients from a multitude of industries, from manufacturers to retailers, educational institutions to major restaurant groups. Support is provided in the form of inbound online U.S.-based call centers, email response teams, chat, and social media, enabling our clients to increase market share, improve operational efficiency, and decrease operational cost.

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  Welcome Back Home Care

  Apr 2021 - Nov 2023

  Operations Supervisor

  Helping make the lives of the ones who came before us more independent yet cared for. With the help of caring people, we match those in need with those who can help look after them, and provide them with dignity, respect, and the independence they deserve.

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  Fox Rent A Car

  Dec 2023 - now

  Operations Manager

  I support the overall management and strategic growth of Fox Rent A Car's Airport Location in West Palm Beach, Florida. By implementing best practices learned from industry leaders, I have created a path to optimize revenue. I have helped to turn around NPS, making our location the top performer in the company in our most recent months. Additionally, I manage all aspects of the rental car location, including the airport counter, by hiring, coaching, and supervising staff to ensure operational excellence. Show less