Chirag Jindal

Experience

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  Infosys

  Jun 2014 - May 2017

  Security Analyst
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  Zensar Technologies

  May 2017 - Jun 2019

  Security Operations Specialist
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  Tech Mahindra

  Jun 2019 - Jul 2021

  Senior Security Specialist
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  Trellix

  Nov 2021 - now

  Customer success engineer - SIEM , DBSec, XDR

  > Expertise in security and information management (SIEM) and Database Activity monitoring tool (DAM) of Trellix at the architectural Level.> Tracking the Lifecycle of a Log from its generation, to its conversion to events, to graphically representing them on a dashboard and storing them in raw format for future use by forensics/respective SOC teams for analysis on demand.> Addressing issues raised by elite customers of Trellix and resolving them to help their SOC teams to maintain strong vigilance of all outgoing and incoming logs to their networks.> Helped Clients to setup a secure monitoring environment via SIEM and DBSec by helping them choose the right equipment basis their projected /expected events per second on the network.> Address issues which have deviated from standard design by reporting them to Product Support , create a story and broadcast it to internal communities for awareness.> Responsible for writing Knowledge Articles on the issues which involved workarounds that are authorized and approved by Product Engineering.> Helped Customer's SOC Teams manage their SIEM and DBSec environments which are targeted for specific bug fixes or enhancements. Show less