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Peter Heigaard Laursen

Peter Heigaard Laursen

Grafiker

Followers of Peter Heigaard Laursen369 followers
location of Peter Heigaard LaursenCopenhagen, Capital Region of Denmark, Denmark

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  • Timeline

  • About me

    Support Consultant at ITM8

  • Education

    • Københavns tekniske skole

      1998 - 1999
      Graphic Artist Typography

      Typography, photoshop, design, production

    • Københavns tekniske skole

      1997 - 1998
      Autocad, 3D studio Max, graphics, Information-Technology, DTP

      Activities and Societies: Information Technology Level D, oral examination (9) D 3 D Studio Max / Amager Technical Secondary / 1997 3 D Studio Max - 3 D design, animation, expanded project delivered, AutoCAD - 3 D Drawing and Visualization, project delivered DTP

  • Experience

    • Ekstra Bladet

      Aug 1999 - Dec 1999
      Grafiker

      Newspaper & pre-press text editorial and AD production, DTP work on Mac and PC, CCI and adobe software.

    • Berlingske Media

      Jan 2000 - Sept 2000
      Grafiker

      Newspaper text editorial & ad production

    • Berlingske IT

      Jan 2000 - Sept 2007
      Drifts Konsulent

      Systems administrator for Trend Micro antivirus products. Daily operation of antivirus on Windows servers and clients. Monitoring, incident, service and change request management. Installation and operation of TNG Unicenter. Batch job execution and establishing of jobsets. Systems administrator for RSA Secure ID and Cisco VPN. Systems administrator for SoftScan. Microsoft patch and hotfix planning.Application support on prepress and financial systems; Saxo, Hermes. Navision.Maintenance and operational support on Lotus Notes and Domino servers, Novell servers and data replica. Phone and print servers. TSM Backup robots. Archive of confidential data.Handling documentation, maintaining the CMDB (equipment database). Customer and supplier contact. Assembling of servers and server racks, Install, cabling and ILO configuration. Switching disks, RAM, CPU, network cards, fiber cards. Maintenance of Intel Servers; HP, DELL, IBM and Fujitsu Siemens. Operational systems; NT4, Server2000, 2003 and 2008, touch labor on AIX , SUN and MAC servers, maintenance of network cabling and switches.Onsite support at Berlingske sites. Show less

    • CSC

      Oct 2007 - Jan 2013
      IT-Consultant, System Administrator

      Systems administrator for McAfee and Trend Micro antivirus products. Daily operation of antivirus on Windows servers, physical and virtual environments in the CSC Nordic region. Installing of McAfee ePO's and Agent Handlers. Policy and scan configuration, monitoring Treaths and Detections. Recovery after virus outbreak. Follow up on AV compliance reports to customers. Microsoft patch and hotfix planning. Creation and maintenance of documentation. Projects and collaboration with colleagues in India, Lithuania, Sweden, Norway, Spain and the UK. Monitoring, incident, service and change request management. Installation and operation of TNG Unicenter. Job monitoring and establishing job sets. Systems administrator for RSA Secure ID users and Cisco VPN and SoftScan. Show less

    • Fellowshippet

      Jul 2013 - Dec 2013
      Social Entrepreneur, Project Management

      Working on shelter solutions for homeless people.

    • Progressive A/S

      Dec 2013 - Mar 2014
      IT Consultant

      IT Consultant, new customer projectServicedesk Agent, new customer project

    • Progressive A/S

      May 2014 - Jan 2025
      Support Consultant

      Customer Service

    • Itm8

      Oct 2023 - now
      Support Consultant at ITM8

      Retail Support for 7-Eleven (Reitan Convenience)

  • Licenses & Certifications

    • Windows Server 2008 Active Directory Configuration

      Microsoft
      Dec 2010

    • Windows 7 Configuration

      Microsoft
      Jun 2010

    • ITIL V3 Foundations Certification Course

      EMC Education Services
      Dec 2009