Graccia Hutasoit

Experience

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  F-Commerce

  Jun 2022 - Nov 2022

  Host Live Streaming

  • Oversee technical aspects such as audio and video quality, ensuring that the stream runs smoothly without interruptions or technical glitches. • Skillfully present the content of the live stream, whether it's a product demonstration, a discussion panel, a tutorial, or any other type of content.

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  Hope store

  Mar 2023 - Aug 2023

  Social Media

  • Develop comprehensive social media strategies aligned with business goals and target audience demographics• Identify the most effective platforms, content formats, and posting schedules to boost engagement and expand reach

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  PLN Icon Plus

  Oct 2023 - Jan 2024

  Customer Experience

  • Analyze customer feedback, satisfaction metrics, and support interactions to identify trends, patterns, and areas for improvement. Generate reports and insights to help the company make informed decisions and prioritize initiatives that enhance the customer • Monitoring Pre-order Status for Customers• Research customer behavior, preferences, and pain points using qualitative and quantitative methods like surveys, interviews, and usability testing to provide data-driven recommendations for enhancing user experience Show less

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  AJITA

  Mar 2024 - Sept 2024

  Social Media Intern

  • Make a content strategy• Handling Social Media Elfise Beauty• Respons Chatting client in Instagram and Tiktok• Make a content planning• Creating captions for feeds and reels

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  PLN Icon Plus

  Oct 2024 - now

  Billing Administrator