Inderjit Saggu

Experience

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  The Staffordshire Building Society

  Mar 2005 - Sept 2005

  Data Cleansing Administrator

  • Corrected and maintained client accounts• Effectively utilised MS Office Suite including: MS Word, MS Excel and MS Outlook • Operated ‘in house’ software – Summit• Sorting and coordinating mail• Underwent general office duties including: Filing, laminating and inventory• Worked under strict time frames to reach deadlines• Able to focus on details and to detect errors• Able to multi-task• Uphold confidentiality of files and information• Carried out data entry activities and projects• Able to work independently and within a team• Establish, communicate and manage individual work plans clearly and effectively• Support data cleansing and data migration activities• Check and cleanse data• Ensure that the current information held on the database is correct and updated• Obtain / validate data with customers through email or phone• Self-motivation and strong work ethic; work well with little oversight Show less

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  Concord Repatriation General Hospital

  Apr 2007 - Apr 2008

  Trainee Enrolled Nurse

  • Completed Certificate IV in the Trainee Enrolled Nurse course• Worked on respiratory, cardiac, cardio-thoracic wards and operation theatres• Liaised with a number of multidisciplinary teams• Was held responsible for the quality and integrity of medical records on internal systems to verify and ensure the accuracy of data, record interactions and decisions.• Assisted in patient placement throughout the ward• Able to stick to deadlines put forward by the nurse in charge• Proficient time management skills• Able to work independently and also within a team Show less

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  RS Components

  Apr 2012 - Nov 2017

  • Fully trained with SAP order processing (through ERP) and CRM data management.• Presented runner up award for Sales Support within the RS Components Sales Conference in 2013.• Assisted with data migration and data testing from JD Edwards to SAP.• Liaising with customers through email and telephone in regards to their pending orders.• Worked with other departments to understand their functions and roles within the company.• Helped to release blocked orders from several channels through SAP ERP. Show less

  • Quotes and Tenders Co-Ordinator

    Feb 2017 - Nov 2017

  • Customer Service Representative

    May 2015 - Jan 2017

  • CS Customer Data Administrator

    Apr 2012 - Apr 2015
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  LAPP Australia

  Dec 2017 - now

  • Customer Experience Manager

    Mar 2023 - now

  • Customer Service Executive

    Dec 2017 - now