Wendy Thomas, MPA, CPRP

Wendy Thomas, MPA, CPRP

Long Term Care Ombudsman

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location of Wendy Thomas, MPA, CPRPSalt Lake City Metropolitan Area

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  • Timeline

  • About me

    Assistant City Manager | Public Works | Operations | Maintenance | Community Development | Economic Development | Parks | Events | Arts

  • Education

    • Southern Utah University

      -
      Master of Public Administration (MPA) Public Administration
    • University of Utah

      -
      Bachelor of Science (BS) Behavioral Health & Science
    • University of Utah

      -
      MS Gerontology
    • University of Utah

      -
      BS Economics
  • Experience

    • State of Utah

      Jan 2007 - Apr 2008
      Long Term Care Ombudsman

      • Long-term Care (LTC) Ombudsman for the southeastern most 16 counties of the state of Utah.• Provided oversight, coaching and monitoring of six local Area Agencies on Aging (AAA) Programs and AAA staff.• Identified, investigated and resolved complaints from long-term care residents or on behalf of long-term care residents pertaining to quality of care, quality of life, abuse, neglect or exploitation.• Assisted in supervising volunteers.• Provided information and referral services to seniors, caregivers and LTC Facility staff.• Developed curriculum for trainings and round table discussions.• Provided training for local Ombudsman and volunteers. • Assisted in the development and facilitation of Resident and Family Councils.• Assisted State Ombudsman in developing policies and procedures. Show less

    • City of South Jordan

      Apr 2008 - Jul 2016
      Associate Director

      • Directed the design, promotion, implementation and evaluation of recreation programs, group fitness programs and senior programs.• Hired, motivated, scheduled and supervised aquatic staff, recreation staff and program coordinators in their assigned duties. Disciplined staff as necessary according to City Policy. • Managed facility events, programs and services. • Reviewed, evaluated and implemented program budgets, made adjustments as required. • Marketed programs and services through various marking channels. • Provided budgets, reports, vision and strategic planning recommendations to City Management and City Council. • Managed and maintained the Fitness and Aquatic Center, Community Center, Recreation Programs and Senior Programs. • Prepared Request for Proposals (RFP) and Requests for Bids (RFB) on Bidsync in accordance to City Policy. • Prepared and executed contracts for programs, instructors, rentals and construction projects. • Responded to customer concerns in a professional and courteous manner in accordance with City of South Jordan Service Values. • Managed facility scheduling, rentals and maintenance. Show less

    • University of Utah

      Aug 2009 - Aug 2011
      Associate Instructor

      • Planned college courses covering a wide range of aging topics. Created syllabi, course outlines and plan for assignments to enrich the course experience.• Researched and gathered information pertaining to course lesson plans.• Facilitated and instructed courses to diverse audiences.• Assigned and evaluated assignments.• Set up and monitored online versions of courses.

    • City of Herriman

      Jul 2016 - now
      • Assistant City Manager

        Apr 2020 - now
      • Interim City Manager

        Oct 2020 - Jun 2021
      • Director

        Jul 2016 - Apr 2020
  • Licenses & Certifications

    • Systems, Agility and Innovation Management

      Southern Utah University
    • Certified Park and Recreation Professional (CPRP)

      National Recreation and Park Association