Experience

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  2006 municipality of wroclaw

  Jan 2006 - Dec 2006

  Financial analyst

  • Preparation of financial prognostication tools regarding UE projects, • Automation of templates that were used for reporting purposes, automation of reconciliation tools

• 

  Hp

  May 2006 - Jan 2010

  • Collates & coordinates GBS strategies, goals and plans to improve internal operations and practices; • Supports ADMs, Client Managers and Engagement Leads on change management process and providing inputs on defining standard definitions for operational metrics and SLAs; • Acts as Program/Project Manager as well as facilitator and process change agent • Calculation and analysis of KPI's, operation excellence metrics ,production metrics; • Preparation of CAPA analysis systematically; • Analysis of ongoing performance metrics, proactively escalation trouble spots to accountable managers and monitor resolution actions through to successful completion;• Coordination improvements projects across the teams, monitor the progress and timeliness • Top management reporting - Sales Reps performance reports, quota deployment analysis;• Effectiveness reviews for: EMEA E2E leads, Finance, Business planning team, Sales Incentive Design• Setting and reconciliation of internal HP compensation systems (quota derivation, performance measurement • Setting compensation systems, developing tools, that automate and accelerate sales compensation process; • Ensuring timely and accurate incentive pay for HP's sales force

  • Senior Business Process Expert

    Apr 2009 - Jan 2010

  • Business Process Analyst

    Feb 2008 - Mar 2009

  • Reporting Leader

    Jul 2007 - Mar 2009

  • Sales Compensation Operations analyst

    May 2006 - Jul 2007
• 

  Ibm

  Feb 2010 - Feb 2011

  Quality manager

  • Organizes and runs the Quality Management System for IBM Delivery Centre Poland• Ensures consistent and smooth execution of the process, i.e. resolve BAU issues, support escalations, etc • Trains, coaches and mentors Quality Analysts• Chairman of the IBM Delivery Centre Poland Advisory Board

• 

  Hp

  Mar 2011 - now

  - Strategic Planning- Governance & Cadence- Cross function engagement - Cross Teams transformation planning & execution- HP Demo infrastructure strategy leader - Manager of 50+ cross regional resources- Main Partner for external service providers- Program Manager for Out-sourcing & In-sourcing of operational & non-operational activities- Barcelona Site Council Board Member - Leadership of Sales Compensation Operations (+70 HC) Department- External Service Providers Management- Senior Project Management: delivery of one of the most complex Global IT solutions in Sales Compensation area- Innovation Sponsor - Leadership of EMEA Sales Compensation Operations (+30 HC) Department- Employees Coaching and Mentoring- Management of Change Leader • Ownership of Credit an Pay Process across EMEA, APJ and AMS Regions• Design and Implementation of new global operating models• Design and Leadership of global IT innovation initiatives (Business Requirements Definition, Project Planning, Execution, User Acceptance Testing, Move to Production, Warranty Management) across 2 Companies: HP Inc and HP Enterprise• Management of Change Leader • Leadership of one of the most complex and innovative programs in Hewlett-Packard (EMEA Software area)• Design and Implementation of the Quota Deployment Processes across Hewlett-Packard departments, Internal and External Service providers• Six Sigma Coaching & Mentoring • Development and implementation of Quota Deployment Solution for EMEA Region• Interlock and coordination of technical resources to support translation of business requirements into technical functionalities• Service Level Agreement accountability with external IT contractors• EMEA Sales VPs deployed quota review and final sign-off

  • Head of Strategy and Planning for Customer Experience, Global Demo Program Leader

    Nov 2019 - now

  • Senior Operations Program Manager

    Sept 2018 - Oct 2019

  • Senior Operations Program Manager

    May 2015 - Aug 2018

  • Operations Manager

    Sept 2014 - May 2015

  • Global Sales Compensation Operations Credit and Pay Project Manager

    Jul 2014 - May 2015

  • EMEA Sales Compensation Operations Deployment Manager

    May 2013 - Jun 2014

  • Project Manager

    Mar 2011 - May 2013
• 

  White raven academy

  Sept 2011 - Apr 2017

  Six sigma trainer

  Six Sigma Training and Consulting

• 

  Ugla training and development

  May 2017 - now

  Board member, director of innovation technologies

  - Lean Six Sigma coaching & consulting- RPA Projects Implementation- Management Of Change leadership