Experience

• 

  Midland college

  Jun 2009 - Jul 2011

  Coached kids (Ages 7+) the rules and basics of flag football, as well as archery for the kids summer camp. During the summer for the Kids College program I set up activities for instructors, assisted in classes, prepared snacks and preformed minor emergency procedures for injured kids.

  • Athletics Coach

    Jun 2011 - Jul 2011

  • Runner

    Jun 2009 - Jul 2011
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  Digital arts & technology academy

  Oct 2011 - May 2012

  It supervisor

  Supervised 6 technicians in addition to teaching students on troubleshooting proceduresand repairing computer hardware; expertly repaired and maintained various systems and TVsfor the school and customers. Installed needed programs for a variety of classes Maintained the school’s LAN network Worked with JavaScript to create and maintain applications and programs Maintained and edited the school’s official website Created Windows 7 Pro images for school computers

• 

  Digital arts & technology academy

  Aug 2012 - Dec 2012

  Head football coach

  Coached high school students and improved the moral and performance of the players. Lead team to an undefeated season and won the ACL Championship.

• 

  State of new mexico

  May 2013 - Nov 2013

  It support specialist

  Led 14 technicians performing computer and network support services for the Taxation and Revenue Department as well as all MVD locations statewide: utilizing an incident ticketing platform in support of NM state standard desktop configurations.• Supported the successful Network and IT deployment of 8 MVD buildings, each accommodating at least 30 personnel and requiring the deployment of no less than 56 network devices.• Streamlined the deployment process by implementing equipment staging and pre-configuration, enabling efficient "plug-and-play" installation at each site.• Enhanced hardware tracking procedures, ensuring accurate inventory management and reducing equipment loss.• Introduced a pre-packing system for each station's required IT equipment, streamlining deployment and minimizing downtime.• Supervised and mentored a team of 14 network and IT technicians, providing guidance, training, and support to ensure high-quality service delivery for a large user base managing diverse IT environments• Configured and replaced Cisco, Brocade, D-Link and Linksys network hardware• Audited servers and the local area network utilizing SolarWinds and ACAS• Developed and maintained SharePoint sites to enhance information sharing and collaboration among multiple state departments.• Managed user and computer accounts for over 2000 users/devices in Active Directory, ensuring efficient provisioning and access control.• Built and imaged computers for deployments to government agencies statewide• Created and edited technical documentation for all IT assets Show less

• 

  State of new mexico

  May 2014 - Oct 2014

  It support specialist

  Led 14 technicians performing computer and network support services for the Taxation and Revenue Department as well as all MVD locations statewide: utilizing an incident ticketing platform in support of NM state standard desktop configurations.• Supported the successful Network and IT deployment of 8 MVD buildings, each accommodating at least 30 personnel and requiring the deployment of no less than 56 network devices.• Streamlined the deployment process by implementing equipment staging and pre-configuration, enabling efficient "plug-and-play" installation at each site.• Enhanced hardware tracking procedures, ensuring accurate inventory management and reducing equipment loss.• Introduced a pre-packing system for each station's required IT equipment, streamlining deployment and minimizing downtime.• Supervised and mentored a team of 14 network and IT technicians, providing guidance, training, and support to ensure high-quality service delivery for a large user base managing diverse IT environments• Configured and replaced Cisco, Brocade, D-Link and Linksys network hardware• Audited servers and the local area network utilizing SolarWinds and ACAS• Developed and maintained SharePoint sites to enhance information sharing and collaboration among multiple state departments.• Managed user and computer accounts for over 2000 users/devices in Active Directory, ensuring efficient provisioning and access control.• Built and imaged computers for deployments to government agencies statewide• Created and edited technical documentation for all IT assets Show less

• 

  Kforce inc

  Feb 2015 - Apr 2015

  Computer technician

  Supported multiple Genesis Healthcare facilities statewide with computer and network support services for various systems, configured and deployed hardware.• Managed user and computer accounts for over 300 users/devices in Active Directory, ensuring efficient provisioning and access control.• Configured and deployed IT hardware for all statewide facilities• Created and edited technical documentation for all IT assets

• 

  Abacus technology corporation

  Apr 2015 - Mar 2018

  Customer support technician

  Perform executive computer and network support services for Air Force Nuclear Weapons Center’s 2-star Center Commander and staff overseeing a 33-program/$8B strategic nuclear systems portfolio. Additionally, support various systems utilizing an incident ticketing platform for a 1K-person organization using Air Force standard desktop configurations and approved software applications.• Led the successful stand-up of IT infrastructure for two new facilities, equipping them with over 2,200 network devices to support a 2,000-person workforce.• Spearheaded technical refresh initiatives, collaborating with Center staff directorates to plan, implement, and ensure seamless transitions to new facilities and technologies.• Stood up a new facility with complete IT infrastructure for 300 customers, achieving a smooth transition with zero downtime for 100 migrated machines.• Served as the primary point of contact for IT and cybersecurity needs for over 200 AFGSC personnel, ensuring seamless operations and a secure technology environment.• Developed and implemented cybersecurity policies to enhance information security posture and mitigate risks.• Provided expert guidance to stakeholders on EMSEC best practices, equipment selection, and mitigation techniques, promoting a culture of security awareness.• Managed user and computer accounts for over 2,000 users/devices in Active Directory, ensuring efficient provisioning and access control.• Created standardized procedures and instructional guides (SOPs) for various IT processes, including Windows Deployment System imaging, VTC configuration, and management of government-issued cell phones (PWCS) Show less

• 

  Teksynap

  Mar 2018 - Feb 2019

  Customer support technician

  Perform executive computer and network support services for Air Force Nuclear Weapons Center’s 2-star Center Commander and staff overseeing a 33-program/$8B strategic nuclear systems portfolio. Additionally, support various systems utilizing an incident ticketing platform for a 1K-person organization using Air Force standard desktop configurations and approved software applications.• Led the successful stand-up of IT infrastructure for two new facilities, equipping them with over 2,200 network devices to support a 2,000-person workforce.• Spearheaded technical refresh initiatives, collaborating with Center staff directorates to plan, implement, and ensure seamless transitions to new facilities and technologies.• Stood up a new facility with complete IT infrastructure for 300 customers, achieving a smooth transition with zero downtime for 100 migrated machines.• Served as the primary point of contact for IT and cybersecurity needs for over 200 AFGSC personnel, ensuring seamless operations and a secure technology environment.• Developed and implemented cybersecurity policies to enhance information security posture and mitigate risks.• Provided expert guidance to stakeholders on EMSEC best practices, equipment selection, and mitigation techniques, promoting a culture of security awareness.• Managed user and computer accounts for over 2,000 users/devices in Active Directory, ensuring efficient provisioning and access control.• Created standardized procedures and instructional guides (SOPs) for various IT processes, including Windows Deployment System imaging, VTC configuration, and management of government-issued cell phones (PWCS) Show less

• 

  Blue glacier management group

  Mar 2019 - Jul 2019

  Systems administrator ii

  Ensured seamless and secure operations of classified Windows desktop and remote workstation environments at the NNSA, providing expert technical support, resolving complex issues, and implementing best practices to maximize system uptime and data security.• Provided comprehensive desktop support in a Windows production environment, responding to incoming requests via phone, tickets, and email, and resolving a wide range of technical issues.• Proactively reviewed system monitoring logs to identify and resolve potential problems, minimizing downtime and ensuring service availability.• Managed and tracked all hardware equipment for the Albuquerque Complex, ensuring accurate inventory and timely maintenance.• Implemented cybersecurity measures, including account creation and management, adhering to DoD STIG requirements for hardening classified network devices.• Conducted security testing and analysis, collaborating with government staff to plan, execute, and report on system vulnerabilities and mitigation strategies.• Administered Active Directory, managing user accounts and permissions across various classified networks.• Utilized C++ programming language to develop data migration programs for site-wide technology refresh projects, ensuring seamless transitions.• Developed and delivered technical training programs on classified client systems, providing both classroom instruction and desk-side support.• Created comprehensive documentation for operational procedures, troubleshooting guides, and technical analyses of systems and software, promoting knowledge sharing and best practices. Show less

• 

  System high corporation

  Jul 2019 - Mar 2021

  Information system security engineer iv

  Drove information assurance compliance and best practices across the DMOC, developing and implementing security policies, procedures, and training programs to mitigate risk and protect sensitive information.• Executed comprehensive network, software, and server audits using ACAS and SCAP to ensure the security posture of all systems before introduction to the classified network enclave.• Maintained the integrity of the classified network enclave by implementing McAfee and ACAS updates, mitigating vulnerabilities, and ensuring compliance with security policies.• Processed Electronic Change Requests and purchase requests, meticulously evaluating potential impacts on the classified enclave and verifying software approvals to minimize risk.• Provided expert guidance to personnel on proper procedures for handling and reproducing classified information, ensuring strict accountability and adherence to security protocols.• Briefed leadership on the status of ATOs, POA&Ms, and recommended solutions, providing critical insights to support informed decision-making and risk mitigation strategies.• Maintained meticulous records of classified document and media handling, including storage, transmission, and destruction, ensuring compliance with stringent security protocols.• Developed and updated cybersecurity Standard Operating Procedures (SOPs) and managed the program portfolio to drive adherence to organizational security policies and best practices.• Collaborated effectively with external organizations to plan, test, and troubleshoot simulation equipment, ensuring seamless integration and successful event execution.• Utilized Python programming skills to validate the functionality of contractor-built software before deployment in the test environment, proactively identifying and mitigating potential security risks. Show less

• 

  Air force nuclear weapons center

  Mar 2021 - now

  Serve as the Information Systems Security Manager for the Air Force Nuclear Weapons Center (AFNWC) Nuclear Technology and Integration Directorate supporting TS and SAP classified networks. • Plan, organize and direct cyber/IT information and knowledge for TS and SAP networks.Designs, develops, and manages systems that meet current and future business requirements and apply and extend, enhance, or optimize the existing architecture• Design, develop and manage systems that meet current and future requirements.• Evaluate and establish plans of action for improving the efficiency and effectiveness of cyber processes.Coordinates with program and project managers of other organizations and agencies in developing, operating, and modifying policies to ensure local application meets mission/project requirements• Coordinate with program and project managers of other organizations and agencies in developing, operating, and modifying policies to ensure local application meets mission/project requirements.• Prepare and present briefings to senior management officials on complex/controversial issues.• Maintain and update Standard Operating Procedures for compliance with AFMAN and JSIG standards.• Update controls for all ATO packages pertaining to our areas.• Prepare and administer quarterly/annual trainings to visiting and local personnel. • Provided technical expertise on the new office cube layout for the directorate’s office refresh. Show less Serve as an Information Systems Security Officer for the Air Force Nuclear Weapons Center (AFNWC) Nuclear Technology and Integration Directorate supporting TS and SAP classified networks. • Plan, organize and direct cyber/IT information and knowledge for TS and SAP networks.Designs, develops, and manages systems that meet current and future business requirements and apply and extend, enhance, or optimize the existing architecture• Design, develop and manage systems that meet current and future requirements.• Evaluate and establish plans of action for improving the efficiency and effectiveness of cyber processes.Coordinates with program and project managers of other organizations and agencies in developing, operating, and modifying policies to ensure local application meets mission/project requirements• Coordinate with program and project managers of other organizations and agencies in developing, operating, and modifying policies to ensure local application meets mission/project requirements.• Prepare and present briefings to senior management officials on complex/controversial issues.• Maintain and update Standard Operating Procedures for compliance with AFMAN and JSIG standards.• Update controls for all ATO packages pertaining to our areas.• Prepare and administer quarterly/annual trainings to visiting and local personnel. • Provided technical expertise on the new office cube layout for the directorate’s office refresh.• Pioneered process improvement on the Video Teleconference (VTC) procedures to offer a more efficient process for requesting, scheduling and implementing VTCs. Show less

  • Information System Security Manager/Software Analyst

    Feb 2023 - now

  • Information System Security Manager

    Oct 2022 - Feb 2023

  • Information System Security Officer

    Mar 2021 - Oct 2022