Derek Morgan

Experience

• 

  The Stanley Arms Hotel

  Jan 1999 - Jan 2007

  Hotel Manager\Pub Manager

  Duties Include:*Induction and training of new staff.*Supervision and delegation of tasks to the team.*Introduced time saving initiatives that reduced overheads and spending.*Developed a good relationship with customers and suppliers.*Profits went up by 20% first year and climbed to over 60%.*Prepared weekly reports for Aerial Manager and Owner of Business.*Banking (all dealings).*Accounts Receivable and Accounts Payable.*Maintaining accurate accounts.*Staff Rosters,Staff Payroll.*Stock Control.*Monthly Invoicing.*General Administration e.g. Day to day running of Hotel\Pub Show less

• 

  Remote Technology Services Ireland

  Jan 2013 - Oct 2014

  QA Support Technician

  Pilot scheme to provide a service to small businesses with testing and evaluation of their product and provide feedback.*Inspect the software or website to check for faults.* Write reports detailing findings.*Maintain communication with stakeholders to keep them informed of progress.*Provide adequate feedback detailing errors or faults.*Provide feedback on were improvements can be made.*Working to strict deadlines.*I wrote a document explaining how small businesses can benefit from Social Media.*Design websites for customers using Google Sites. Show less

• 

  Comsys - An Evros Company

  Nov 2013 - May 2017

  Field Service Engineer

  Assist the Technical Team in all Projects Undertaken.Install and Maintain all EMC Storage and Data Equipment. Configure all EMC Storage and Data Equipment to Customer’s Satisfaction.Produce High Level Documentation for all Project’s undertaken.Design and Implement High Level Infrastructure Solutions for Customer’s Environmental needs.Upgrade and Update all Software and Hardware when the need arises.The Main Categories we Specialize in are:Storage and Data Back UpServer Virtualisation SolutionsSAN HealthchecksBackup AssessmentsOracle Solaris Infrastructure SupportMulti Vendor Hardware MaintenanceWe do lots of other things too in the day to day support of our customers, like server upgrades, software licensing renewals and advice, consultancy and above all – problem solving! Show less

• 

  FIT Ltd

  May 2015 - May 2017

  ICT Associate Professional
• 

  Evros Technology Group

  May 2017 - now

  Backup Analyst
• 

  Digital Planet Ireland

  Jun 2018 - now

  Datacentre & Cloud Operations Support Engineer