Derek Morgan

Derek Morgan

Hotel Manager\Pub Manager

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  • Timeline

  • About me

    Datacentre & Cloud Operations Support Engineer at Digital Planet Ireland an Eir evo Company

  • Education

    • Ringsend Technical Institute

      2015 - 2017
      City & Guilds Level 6 Diploma ICT Associate Professional

      Network Operating SystemsNetworking TechnologiesInternet Server ManagementIT VirtualisationImplementing an ICT System Security PolicyNetworking PrinciplesTesting ICT SystemsDesign and Plan for an Internal Network Cabling InfrastructureNetwork Management and SecurityICT Systems and Network ManagementHealth and Safety in the Engineering WorkplaceProject ManagementEffective Communication in BusinessSystems DevelopmentPersonal and Professional… Show more Network Operating SystemsNetworking TechnologiesInternet Server ManagementIT VirtualisationImplementing an ICT System Security PolicyNetworking PrinciplesTesting ICT SystemsDesign and Plan for an Internal Network Cabling InfrastructureNetwork Management and SecurityICT Systems and Network ManagementHealth and Safety in the Engineering WorkplaceProject ManagementEffective Communication in BusinessSystems DevelopmentPersonal and Professional Development Show less

    • College of Computer Training CCT

      2013 - 2013
      City & Guilds Diploma CISCO Network Management, CISCO Certification,CompTIA A+, City & Guilds Diploma

       CompTIA A+, CISCO (WAN, LAN, Network Fundamentals, Routing, Protocols and Concepts). Capable of installing both client and server Operating Systems such as Windows XP and Windows 7. Visualization using the VMWare Player software to install Windows Server 2008.  Some Knowledge of VMware.  Computer Skills: AutoCAD, Wireshark (protocol analyser), Truecrypt, Microsoft Office Suite. Excellent Customer Service & Communication Skills. Technical Problem Solving.

    • Plunket College

      2008 - 2011
      Computer & Office Skills, Office & Systems Support FETAC Level 5
  • Experience

    • The Stanley Arms Hotel

      Jan 1999 - Jan 2007
      Hotel Manager\Pub Manager

      Duties Include:*Induction and training of new staff.*Supervision and delegation of tasks to the team.*Introduced time saving initiatives that reduced overheads and spending.*Developed a good relationship with customers and suppliers.*Profits went up by 20% first year and climbed to over 60%.*Prepared weekly reports for Aerial Manager and Owner of Business.*Banking (all dealings).*Accounts Receivable and Accounts Payable.*Maintaining accurate accounts.*Staff Rosters,Staff Payroll.*Stock Control.*Monthly Invoicing.*General Administration e.g. Day to day running of Hotel\Pub Show less

    • Remote Technology Services Ireland

      Jan 2013 - Oct 2014
      QA Support Technician

      Pilot scheme to provide a service to small businesses with testing and evaluation of their product and provide feedback.*Inspect the software or website to check for faults.* Write reports detailing findings.*Maintain communication with stakeholders to keep them informed of progress.*Provide adequate feedback detailing errors or faults.*Provide feedback on were improvements can be made.*Working to strict deadlines.*I wrote a document explaining how small businesses can benefit from Social Media.*Design websites for customers using Google Sites. Show less

    • Comsys - An Evros Company

      Nov 2013 - May 2017
      Field Service Engineer

      Assist the Technical Team in all Projects Undertaken.Install and Maintain all EMC Storage and Data Equipment. Configure all EMC Storage and Data Equipment to Customer’s Satisfaction.Produce High Level Documentation for all Project’s undertaken.Design and Implement High Level Infrastructure Solutions for Customer’s Environmental needs.Upgrade and Update all Software and Hardware when the need arises.The Main Categories we Specialize in are:Storage and Data Back UpServer Virtualisation SolutionsSAN HealthchecksBackup AssessmentsOracle Solaris Infrastructure SupportMulti Vendor Hardware MaintenanceWe do lots of other things too in the day to day support of our customers, like server upgrades, software licensing renewals and advice, consultancy and above all – problem solving! Show less

    • FIT Ltd

      May 2015 - May 2017
      ICT Associate Professional
    • Evros Technology Group

      May 2017 - now
      Backup Analyst
    • Digital Planet Ireland

      Jun 2018 - now
      Datacentre & Cloud Operations Support Engineer
  • Licenses & Certifications

    • SE: Cloud Competency 2016

      Dell EMC
      Dec 2016
      View certificate certificate
    • Implementation Engineer, Unity Solutions Specialist Version 1.0 (EMCIE)

      Dell EMC
      Nov 2016
    • Information Storage Management Associate Version 3 (EMCISA)

      Dell EMC
      Sept 2016
      View certificate certificate
    • SE: Portfolio Competency 2016

      Dell EMC
      Sept 2016
      View certificate certificate
    • VEEAM Management V8 (VMSP)

      Veeam Software
      Jan 2017
    • CommVault Certified Solutions Architect CVSA

      Commvault
    • VEEAM Availability Suite V9.5 (VMSP)

      Veeam Software
      Jan 2017
    • VMware Sales Professional (VSP 2016)

      VMware
    • VEEAM Availability Suite V9.5 (VMTSP)

      Veeam Software
      Jan 2017
    • VCE Certified Converged Infrastructure Associate (VCE-CIA)

      VCE
      Sept 2016