Mohammad Jumma

Experience

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  Abdul Latif Jameel

  Dec 2009 - Jan 2010

  Customer Service Representative

  -Managing large amounts of inbound and outbound calls in a timely manner-Following call center “scripts” when handling different topics-Identifying customers’ needs, clarify information, research every issue and providing solutions-Track record of over-achieving quota-Strong phone and verbal communication skills along with active listening-Familiarity with CRM systems and practices-Customer focus and adaptability to different personality types-Ability to multi-task, set priorities and manage time effectively Show less

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  Alhamrani Group

  Jan 2010 - Sept 2013

  Sales Representative, Coordinator

  -Maintaining positive business relationships to ensure future sales.-Contributes to team effort by accomplishing related results as needed.-Organization and time management to handle many different customers, including past customers, at once.-Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies.-Maintaining reporting structures´and recording sales and inventory.-Collaborating with team members to reach sales targets. Show less

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  Renault KSA - Gulf Advantage Automobiles LLC

  Sept 2013 - Oct 2023

  Sales Executive

  - Adept at efficiently dealing with a variety of customer service matters- Ability to perform initial diagnostic evaluations and assess vehicle issues- Capable of multitasking while maintaining quality standards- Collaborating with team members to reach the organizations targets- Maintained consistent inventory of auto parts and products.- Trained new hires and updated employee training materials.- Assisted and coordinated with in-store meetings and addressed issues.- Extensive communications and organizational skills Show less

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  Petromin Corporation

  Sept 2023 - now

  Sales Executive