Moli Han

Experience

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  Honda

  Jan 2011 - Jan 2013

  ❚ MARKETING AND SALES

  Key Responsibilities:◊ Support business growth and sales objectives by planning, developing and organising advertising and marketing policies, programs and campaigns.◊ Advise executives and clients on advertising strategies and campaigns to reach target markets, create consumer awareness and effectively promote the attributes of goods and services.◊ Coordinate production of advertising campaigns involving specialised activities, such as artwork, copywriting, media scripting / placement, TV and film production within time and budget constraints.Major Achievements:◊ Played a key role in developing and implementing key marketing initiatives and campaigns that resulted in high sales and product turnover as well as ongoing brand and market leadership.◊ Through a positive and engaging approach towards customers, generated strong referral and repeat business. Show less

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  Transnational Ltd

  Jan 2015 - Jan 2017

  ❚ INTERPRETER
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  Auckland Airport Travelpharm Ltd

  Jan 2015 - Jan 2016

  ❚ MARKETING & SALES CONSULTANT

  Major Achievements:◊ Consistently achieved and exceeded all Sales Targets and Key Performance Indicators (KPIs).

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  Ocean Company 2006 Ltd

  Jan 2016 - Jan 2017

  Key Responsibilities:◊ Effectively manage and oversee the overall operations and financial performance of the business.◊ Lead all HR aspects for 7 staff (a manager, 2 wait staff and 4 chefs). This includes training, supervision, rostering, checking timesheets and performance, as well as assisting with recruitment if needed.◊ Negotiate with suppliers to obtain best quality foodstuffs and beverages at competitive prices.◊ Process, reconcile and bank high volume Eftpos and cash transactions on a daily basis as well as ensure creditors are paid on time.Major Achievements:◊ Highly commended by Owner for exceptional performance and for being a reliable, trustworthy, hardworking and highly capable manager. This has led to being entrusted with managing the whole operation (including sales and financial performance) in an almost entirely autonomous capacity.◊ Received very positive feedback from clientele on numerous occasions for the high standard of service and cuisine provided. Show less

  • ❚ BUSINESS MANAGER

    Jan 2016 - Jan 2017

  • ❚ ASSISTANT MANAGER

    Jan 2016 - Jan 2016
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  ESR Group

  Jan 2018 - Jan 2019

  ❚ CUSTOMER SERVICES / SALES CONSULTANT

  Key Responsibilities:◊ Achieve challenging sales and customer services targets.◊ Complete daily tasks and maintenance of the store. ◊ Ensure a friendly and courteous level of customer services when dealing with all customers and suppliers.◊ Manage and resolve customer relations, complaints and refunds. ◊ Stack and display products and well as complete stock merchandising. Major Achievements:◊ Consistently the top sales performer for the business.◊ Successfully established a loyal customer base as well as strong referral and repeat business.◊ Gained a solid understanding of retail practices, standards and procedures, including: Legal requirements of the Fair Trading and Consumer Guarantees Act. Key sales and customer services techniques. Show less

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  Auckland Airport Travelpharm Ltd

  Jan 2019 - Jan 2019

  ❚ MARKETING & SALES CONSULTANT

  Key Responsibilities:◊ Determine customer requirements and promote and sell services and products that meet their needs.◊ Provide information on product ranges, prices, warranties, use and care.◊ Assist with inventory control and participate in regular stocktakes.◊ Lead direct marketing initiatives (such as cold calling and conducting onsite visits) to engage existing and prospective clients.◊ Help drive sales by through effective merchandising.Major Achievements:◊ Consistently achieved and exceeded all sales targets and Key Performance Indicators (KPIs) by going the ‘extra-mile’ to ensure the needs of the customer were met, as well as efficiently dealing with any complaints or issues.◊ Demonstrated strong face to face customer services and sales expertise as well as practical skills in prioritising, multi-tasking and time management. Show less

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  Chipone Technology (Beijing) Co., Ltd.

  Nov 2019 - now

  Public Relations Responsibilities:◊ Plan, implement and manage innovative public relations strategies, defining key PR outcomes.◊ Organise and oversee various Public Relations events, exhibitions and activities. ◊ Act as a company representative, and develop trusted relationships with a wide range of customers, government representatives, media personnel and industry stakeholders.◊ Measure performance of each activity and event and produce PR reports for management.◊ Use different channels to optimise campaign reach and success. ◊ Work with the marketing team to align all activities with the corporate brand.◊ Stay up to date with PR and industry trends and best practices. Show less Business Administration / HR Responsibilities:◊ Manage the efficient and smooth operation of the office and HR functions.◊ Coordinate and run company functions for staff, clients, customers, subcontractors and consultants.◊ Oversee a safe and healthy working environment, including epidemic prevention and fire protection.◊ Arrange and coordinate a range of activities to promote and ensure a positive and engaging internal culture.◊ Provide best-practice HR support to line managers, including investigations, disciplinary, capability and grievance issues.◊ Manage recruitment of staff including screening, interviewing, induction and on-boarding.◊ Build effective working relationships with staff at all levels, providing advice and guidance on a range of HR policies and issues.Major Achievements:◊ Represented the business at a wide range of exhibitions (including the prestigious Shanghai World Expo), promoting key products and services to the media and government leaders.◊ Assisted the Director to assess the operations of the USA branch of the business. Discovered and implemented a number of improvements to save money and control costs as well as more effectively manage purchasing.◊ Assisted the President of the company to receive more accurate business reporting on a regular basis. ◊ Active in proactively supporting team members, leading to a high level of staff engagement and talent retention.◊ Due to a strong work ethic, awarded further senior level responsibility for business registration and taxation.◊ Recognised by senior management for providing a consistently high level of support and service to all team members.◊ Ensured all day to day administration and PR activities were carried out professionally, using best-practice systems and processes. Show less

  • ❚ Awarded further senior level PUBLIC RELATIONS responsibilities

    Jan 2022 - now

  • ❚ BUSINESS / HR EXECUTIVE

    Nov 2019 - now