NG Anand, PMP

Experience

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  Global Tele-Systems Ltd (GTL Limited).

  Jan 1995 - May 2005

  Asst Manager Services

  In Global Tele-Systems Ltd, had multiple roles, starting from Jan 1995 to May 2005. Summary as below.1.Project and operational support for all Nortel Customers around Karnataka. 2:Installation, Configuration & Tier 2/3 support for Nortel Voice Switches.3:Project Management and Tech Support for Major installations.4:Maximize Project and Services Revenue through scope enhancements, timely contract renewal and adherence to SLA’s. 5:Team Building & Management, in terms of trainings & certifications. 6:Started of as a Field Engineer in 1995, moved to Customer Support Manager in OfficeAutomation Division in 2000, Resident Engineer Nortel Site in 2001, Team Leader from 2002-2003 and was Asst Manager, Services from 2003-2005. Show less

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  Reliance Infocomm

  May 2005 - Nov 2005

  Solution Architect

  As RM-Pre Sales, Key Focus areas were: 1:Providing Solution Engineering & Design to all Circles in India.2:Providing Presales support to Centrex Customers. . 3: Working on Central Reports and Analysis.

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  AGC Networks Limited.

  Nov 2005 - Jan 2022

  National Manager Projects -India PMO, Global Client Program Management and Professional Services.1. National PMOSetting up PMO Governance across all Programs in India Region. Leading a strong PMO for delivering 400+ successful multi OEM projects every quarter Consistently achieving set revenue recognition targets every month / quarter.Responsible for key project metrics such as Project Revenues (QOQ), Project Cycle Time, Project Feedback and Central Repository updates.Key Steercom meetings with client leadership team on program progress.Review vendor metrics and QOS for optimizing vendor deliverables. Verifying & improving key projects and audits by ensuring compliance to PMO documentation.Implementation and Continuous PMO process review.Functioning as key driver for business process design and solution identification for large and medium-size business transformation projects.Transition of Project-Support Alignment.2. Global Program ManagementAs a SPOC, responsible for end-end program delivery.Directly involved in;o Scope finalization. o PO / Revenue closure.o Vendor and resource alignment.o Monitoring Onsite execution as per design.o Customer updates and review calls.o Project documentation and handover.Project Planning and Tracking from Initiation Phase.Development of Planning Documents and Client Approvals.Program Review through structured communication plan.Track Multi Site Resource Engagement and Scheduling.Develop and Share PMO Management dashboards on a periodic basis. Ensuring final Handover to Support.3. Global OEM SPOCAs a SPOC, responsible for ensuring overall project success of OEM based programs.Schedule weekly OEM reviews and joint client reviews for major programs.Provide key client program updates and enable support system for flawless execution.Key SPOC responsibilities include PAN India Skill alignments, Vendor alignments and end client engagement as per project / program requirements. Show less As a Program Manager, Key Ownership areas were: Managing Global , Complex, Green Field Projects as a SPOC. Ensuring end-end Program Management as per PMI Process. Cross Functional Resource Alignment and Optimisation. Revenue Recognition of all Programs. Ensuring OEM-Vendor Integration into the overall Program. Key Highlights: CEO Project Excellence Award - Best Projects Team for executing multiple large programs for one of the largest client in Q4-2013Management Recognition for successful closure of International Migration Project in March-April 2011MD’s Award for successful closure of two Telecom Projects in July 2010Achievement Par Excellence for successful project completions in Quarter 02, FY 10 in June 2010Achievement Par Excellence for successful project completions in Quarter 04, FY 09 in Oct 2009“Excellent Performance in Achieving Business Results” in April 2009Successfully managed many large programs from Service Provider Segments, COE’s, Digital Labs, NOC’s, etc. Show less

  • National Manager Projects

    Oct 2014 - Jan 2022

  • Program Manager Projects

    Jan 2007 - Jan 2022

  • Regional Manager Projects

    Nov 2005 - Dec 2006
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  Black Box

  Jan 2022 - now

  AVP - Global Offshore PMO

  As a Global Offshore PMO Lead, Develop and manage a skilled, profitable and process oriented Offshore PMO team.Global PMO leadership alignment for standardized PMO processes and governance. Engage with global stakeholders, clients for project delivery and CSAT.Optimize offshore revenue, resource utilization through effective collaboration and work assignments.Delivering global projects with exceeding margins and positive CPIs.Develop resource hiring forecasts based on project transitions, utilization and shift alignments.Develop a consistent and progressive training plan aligned with global requirements.Innovate processes enabling better transitions and client engagements.Engage in various client programs and provide PMO support to ensure flawless delivery.Implementation and continual overhaul to streamline PMO processes.2. As a Global Program Manager,Program managing multi-site programs across global regions. Develop a program specific multi-geo PMO team comprising of PMs and project support teams.Developing and managing strategic geo based partner and customer relationships.Develop and track global program schedule with customer and regional PMO teams.Drive program financial management end-end.Drive Change Management process effectively.Supporting Pre-Sales engagement for resource and cost finalization.Scheduled program alignment discussions with global procurement teams to enable a collaborative vendor / sub engagements.Providing management dashboards and program financial updates. Provide strategic, technical and operational leadership and management support to global PMO teams. Show less