Amanda Alderson

Amanda Alderson

Customer Relationship Manager

Followers of Amanda Alderson266 followers
location of Amanda AldersonMackay, Queensland, Australia

Connect with Amanda Alderson to Send Message

Connect

Connect with Amanda Alderson to Send Message

Connect
  • Timeline

  • About me

    Finance Broker and Partner at Dealer Direct Finance

  • Education

    • Trison College

      2007 - 2007
      Certificate IV in Finance Broking
    • AAMC Training Group

      2014 - 2014
      Certificate IV Finance, General
    • Kaplan Professional

      2020 - 2020
      Diploma of Financial and Mortgage Broking
  • Experience

    • Defence Force Credit Union

      Jan 2000 - Jan 2005
      Customer Relationship Manager
    • Westpac

      Jan 2005 - Jan 2008
      Retention Manager
    • ANZ

      Aug 2005 - Jun 2014

      Sub $1 million Lending PortfolioManaging and effectively leading your team on a day-to-day basisManaging customer expectations and satisfaction levels to ensure achievement of high customer satisfactionSupporting effective benchmarks and performance indicators to deliver quality and efficient customer servicesDeveloping people and providing regular coaching to team members to maximise the potential of people and build a talent pipelineCollaborating to develop a Regional Sales Plan.Identifying and nurturing relationships with product partners and circle of infulence Show less

      • Commercial Banking Relationship Manager

        Mar 2011 - Jun 2014
      • Small Business Relationship Manager

        Jun 2009 - Mar 2011
      • Training Facilitator

        Aug 2005 - Jun 2009
    • Dealer Direct Finance

      Jul 2014 - now
      Finance Broker

      We have lent out more than $1 billion, and I’m still not tired of it! At Dealer Direct Finance, we have access to over 30 different finance lenders – and strong relationships with all of them. This means that when it comes to finance, there’s not much that we can’t achieve for you!Each and every day, I help by clients with:> Commercial lending> Home loan lending> Self-managed super fund lending> Commercial and asset finance for equipment> Insurance funding> Personal lendingIf you’d like to find out more about us, visit www.dealerdirectfinance.com.au Show less

  • Licenses & Certifications

    • FBAA

      Finance Brokers Association of Australia Ltd
      Jan 2014
    • AFCA

      Australian Financial Complaints Authority
      Jan 2014
  • Volunteer Experience

    • Commissioner for Declarations

      Issued by Queensland Government on Jan 2018
      Queensland GovernmentAssociated with Amanda Alderson
    • Treasurer - Mackay Chapter

      Issued by Australian Breastfeeding Association on Jan 2017
      Australian Breastfeeding AssociationAssociated with Amanda Alderson
    • Committee Member

      Issued by Parents and Community for St Brendan's Catholic School on Jan 2020
      Parents and Community for St Brendan's Catholic SchoolAssociated with Amanda Alderson
    • Financial Ombudsman

      Issued by Dealer Direct Finance on Jan 2003
      Dealer Direct FinanceAssociated with Amanda Alderson