John Gimbel

Experience

• 

  Henry M Jackson Foundation

  Feb 2010 - Jun 2012

  Programmer Analyst
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  Accenture

  Jan 2012 - Jul 2013

  Production Support Specialist

  Level 2 support.

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  Millennium Group

  Jul 2013 - Sept 2014

  Software Contractor

  Data analyst for call center management. Provided daily, weekly, and monthly Excel reports for executive level management, as well as call center management. Worked closely with teammates, teaching them how to write efficient SQL and TSQL code. Took existing reports and modified them to produce reports without errors and using standardized business schemes. Modified existing Access databases that supported management to be easier to use and more efficient in query execution.

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  Experis (Contracted to Accenture)

  Sept 2014 - Aug 2015

  Java Support Specialist

  Production support analyst for government contract. SME and team lead and mentor for team of six. Defined production support roles and responsibilities for new applications within UNIX and Windows acceptance and production environment. Documented processes and rewrite SQL queries using TOAD for more efficiency and ability to debug problems in a more timely manner.

• 

  Accenture

  Aug 2015 - Jul 2017

  Production Support Specialist

  Production support analyst for government contract. SME and team lead and mentor for team of six. Defined production support roles and responsibilities for new applications within UNIX and Windows acceptance and production environment. Documented processes and rewrite SQL queries using TOAD for more efficiency and ability to debug problems in a more timely manner.Helped run and stand up five different applications from support standpoint. Offered advice and reported to management status of applications as they moved into production. Show less

• 

  ASM Research

  Jul 2017 - now

  Release manager and patch management lead for federal contract in financial sector. Coordinates weekly releases with various teams both internal and federal contract employees as well as monitoring of patching and release windows. Creates and modifies processes within the team and project.

  • IT Support Manager

    Oct 2022 - now

  • IT Services Supervisor

    Jul 2019 - Oct 2022

  • Release Manager

    Jul 2017 - Jul 2019