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Tanuj Kumar

Tanuj Kumar

Software Developer Trainee

Followers of Tanuj Kumar1000 followers
location of Tanuj KumarNew Delhi, Delhi, India

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  • Timeline

  • About me

    🚀 Results-Driven Professional | 📊 Digital Operations & Data Analysis Expert | ⚙️ Automation Specialist | 🌟 Team Management & Process Improvement

  • Education

    • A.V.N. Inter College

      2006 - 2007
      Intermediate Science 68.8/100

      Activities and Societies: Physics, Chemistry, Mathematics Intermediate with Science

    • L.R.D.S.V.M.Mohandiya Bijnor

      2004 - 2005
      High School Computer Science 73.33/100

      Activities and Societies: Participated in Sanskriti Gyan Pariksha. Completed Highschool with 73% From UP BOARD

    • Bhagwant Institute of Technology - India

      2007 - 2011
      Bachelor of Technology - B.Tech. Computer Science & Engineering 78.88%

      Activities and Societies: Participated in Cyber Club. Build a simple calculator using RMI (remote method invocation) and presented a seminar on GPS.My final year project was building a job consultant site using asp.net.

  • Experience

    • Raxon Technologies Pvt. Ltd.

      Jun 2011 - Feb 2012
      Software Developer Trainee

      • Gained proficiency in SQL server and .NET Framework 3.5 while contributing to ongoing projects such as Jainsaathiya.com and comprehensive HMS.

    • CyberQ Consulting

      Apr 2012 - Nov 2012
      Assistant Programmer

      • Managed and maintained the Linux server within the framework of the CONFONET project.

    • Chegg Inc.

      Feb 2013 - Nov 2024

      • Improved TAT from 17 hrs. To 5 minutes per ticket in the content abuse review system.• Achieved approximately 8,000 production hours’ savings by implementing automated solutions in CARS.• Enhanced operational efficiencies by 10% designing and executing standard operating procedures (SOPs) and workflows for moderation operations.• Developed data science model & profanity filter accuracy by 80%.• Evolved QA process by increasing random sample selection from 6% to 10% and overall quality from 95% to 99%.• Reporting to the director of growth Ops India & leading expert acquisition and moderation processes in the digital ops department that is part of growth ops. Show less

      • Associate Manager

        Oct 2022 - Nov 2024

      • Team Lead

        Jan 2020 - Sept 2022

      • Associate Lead

        Jun 2016 - Dec 2019

      • Content Support Executive

        Feb 2013 - May 2016

  • Licenses & Certifications