Rahidalam Laskar

Experience

• 

  Rocket Mortgage

  Jan 2016 - now

  • Achieved cost savings exceeding $100k by implementing a solution to eliminate redundant traffic ID’ s in a feature flagging tool, leading to an impressive 82% reduction in generated ID’s. (MTK split)• Implemented a dual-pronged process improvement to recycle inactive user licenses, saving over $75k in annual fees and reducing the license limit by 500+. (split licenses)• Mitigated security risk by developing a package management solution for a pivotal organization-wide initiative, establishing one centralized source of truth, leading to a significant reduction in data retrieval time and enhanced security. (Artifactory)• Developed and prioritized a roadmap overhaul, achieving a 40% revamp to optimize the broader strategic framework, contributing to sustainability and enhancements. (Split project)• Competent in managing product and sprint backlogs interchangeably, adapting to evolving business needs to maintain alignment for a streamlined workflow.• Acted as a liaison between vendors, several development teams, and executives to gain an understanding of client/vendor demands for Features and roadmap prioritization.• Adept in build and release management, with expertise in planning and developing pipelines to streamline continuous integration and deployment.• Drove numerous tech incidents, including over 20 high-priority cases, consistently achieving successful resolutions. Show less Key Responsibilities:Build and release management:o Streamlined delivery of new features and bug fixes within tight deadlines, responding proactively to issues and maintaining service uptime.o Monitored deployments, tackling any glitches to ensure seamless software delivery.DevOps optimization:o Analyzed client feedback and identified opportunities for improvement within the DevOps workflow.o Collaborated with cross-functional teams to identify and resolve bottlenecks in the deployment process.Documentation:o Created and maintained documentation for solutions to common problems encountered during application development and deployment.o Fostered a culture of documentation through clear, concise, and readily accessible knowledge resources.Significant Achievements:• Created comprehensive documentation for frequently encountered problems, resulting in a 30% decrease in support tickets.• Identified and resolved a critical bug that was impacting a vendor application.• Earned recognition for outstanding contributions and exceeding expectations. Show less

  • Application Engineer (SCRUM Team Developer)

    Apr 2016 - now

  • Application Engineering Intern

    Jan 2016 - Apr 2016