Brandon Farwell

Experience

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  Knowledge Anywhere

  Jun 2015 - Apr 2019

  • Provided comprehensive sales demonstrations targeted at each customer’s unique needs. • Exceeded sales goal by 100% for Q1, Q3 and Q4 of 2018.• Fostered strong rapport with my assigned accounts, maintaining a 92% customer retention rate.• Supported implementation of Salesforce Lightning, migrating from an old instance of Salesforce Classic.• Managed migration from Salesforce to HubSpot Sales, leading to a 100% increase in outbound calls.• Managed 500+ qualified leads, increasing email outreach by 150% with the move to HubSpot Sales.• Onboarded and managed three sales interns, conducting weekly reviews of progress and KPI’s. Show less

  • Customer Relationship Advisor

    Oct 2015 - Apr 2019

  • Marketing and Sales Intern

    Jun 2015 - Oct 2015
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  Amplify Consulting Partners

  Apr 2019 - now

  In addition to my billable roles as a Program Manager, I also support Amplify as an Account Manager. My accounts are Amazon, Microsoft, and Starbucks.

  • Account Manager Lead

    Feb 2023 - now

  • Account Manager

    Jul 2020 - Feb 2023

  • Program Manager

    Jun 2020 - Feb 2023

  • Associate Program Manager

    Apr 2019 - Jun 2020
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  Microsoft

  Apr 2019 - Dec 2019

  Program Manager (Via Amplify Consulting Partners)

  • Owned weekly and monthly reporting decks associated with the health of the Azure Direct business funnel, ensuring timely delivery to stakeholders in Web, Paid Media, and Finance.• Partnered with the Senior Product Marketing Manager to lead weekly prep calls and monthly data wallows, with responsibility to capture related action items and track them through completion.• Performed analysis on key metrics and facilitated communication across stakeholder groups for additional insight.• Created monthly newsletter providing data and commentary on Azure Direct Top Customers.• Utilized Excel, PowerPoint, and some basic functions of Power BI to provide data visualization.• Adjusted SSMS queries following deprecation or changes to underlying tables. Show less

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  Colorado Community College System

  Jan 2020 - Jun 2020

  Business Analyst (Via Amplify Consulting Partners)

  • Led effort to standardize the BA process and the format of user stories, focusing on a workable solution for the development team and resulting in an increased velocity for subsequent sprint cycles.• Owned documentation of process and workflow diagrams for 25% of features developed over the life of the project.• Engaged with the client and key stakeholders to define requirements and translate them into user stories.• Authored and executed 175+ functional and integration tests.

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  Microsoft

  Jul 2020 - Oct 2020

  SAP Program Manager (Via Amplify Consulting Partners)

  • Led bi-weekly and monthly syncs with workstream owners, tracking updates and actions on deliverables for the SAP and MSFT Embrace partnership agreement.• Led the design and build of a SharePoint Teams site for 400+ members across the WW SAP on Azure Business with the goal of improving visibility and centralizing access to pertinent content and resources. • Evaluated and made recommendations for approval of applications for Advanced Specialization for SAP on Azure. Required prompt review and follow up with partners for missing information. Show less

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  Colorado Community College System

  Oct 2020 - Feb 2021

  QA Lead (Via Amplify Consulting Partners)

  • Led functional and exploratory testing, partnering with the Business Analyst to procure test data, author and execute test cases. • Implemented Azure Test Plans within DevOps, which provided deeper insights for test summary reports and decreased time allocated to documenting repro steps and system information within bug tickets.• Developed a reporting dashboard within DevOps to provide a test summary and overview of all open, priority, resolved, and unassigned bugs for the current Sprint.• Facilitated UAT sessions with users from Colorado Community College System. Show less

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  Microsoft

  Feb 2021 - Jan 2024

  Program Manager (Via Amplify Consulting Partners)

  • Operated as the Program Management Lead for Amplify within the MFRR Business Operations team, monitoring end to end data flow of federal revenue within Microsoft’s reporting applications.• Guided team deliverables and managed data inquiries through to resolution.• Drove testing efforts for system enhancements and worked with cross-functional teams to sign-off for deployment.• Performed recon analysis to support data flow and reporting accuracy.• Created training materials for downstream users, leveraging SharePoint, SWAY, and PowerPoint. Show less

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  Starbucks

  Feb 2024 - now

  Program Manager (Via Amplify Consulting Partners)

  Supporting the Portfolio Management and Analytics team