Subhajit Mondal

Experience

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  Tata Consultancy Services

  Mar 2015 - Jul 2022

  Involved extensively in code and design of various Guide wire components like PCF’s, plug - ins, Workflows, Batch jobs, Data model, product model and different components of Guide wire Suite.• Extensive experience in Claim center 9.0.4 and Claim Center 9.0.8.• Reviewed OOB Claim Center parts and prepared custom controls.• Formulated and executed triggering rules for automation of claim processing.• Formulated and executed business rules for Guidewire Claim Center.• Experience in writing unit test cases using GUNIT.• Written Event fired rules as per the requirement.• Involved in PCF/UI changes UI Atomic widgets and screen design, validation and customization.• Involved in the Software Development Life Cycle SDLC: Design and Code Development phases, Java Messaging Services JMS for asynchronous information exchange.• Developed integration code for web services integration with XML. Show less Enhancing technical implementation of various Application of Marketing IT modules such as CCM (Customer Communication Management), ECKM (Oracle Knowledge Management), Mobile Native Application.Worked on Change Management, Incident Management, Problem Management,Configuration Management, and Reporting for supporting the application in prod environment.Re-creation, analysis, troubleshooting, and diagnosis of incidents relating to off-the-shelf and proprietary applications and/or platforms.Responsible for providing analysis of problems and resolutions or fixes for the production issues related to CCM application in Salesforce Marketing cloud within the Service Level Agreement.Involved in providing production support for Incident, Problem, Change, Release, Deployment, Task, Knowledge management modules for all the applications under Marketing IT bucket.Determination of root cause of incidents (configuration vs. defect).Communicate with technical staff and non-technical staff to ensure work meets technical requirements and customer business needs. Show less

  • Information Technology Analyst

    Jun 2018 - Jul 2022

  • System Engineer

    Mar 2017 - May 2018

  • Assistant System Engineer

    Jul 2015 - Feb 2017

  • Assistant System Engineer - Trainee

    Mar 2015 - Jun 2015
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  CGI

  Jul 2022 - Mar 2024

  Lead Analyst

  Extensive experience in different components of Configuration stream like PCFs, GOSU rules, Queries, Batch Process, Activities, Exposures, Configuring Claim History, Roles, Recoveries, Financial transactions, Documents, Admin Data loader etc. of Guidewire Claim Center in version 10.Hands on experience in writing GUnit with Data builders and Mockito framework.Worked on tools like Jira, Confluence, Azure Devops , Jenkins and Git.

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  PwC Acceleration Centers

  Apr 2024 - now

  Senior Associate 2