Niles Newberry

Experience

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  Manchester Business School

  Jan 2003 - Jan 2005

  Project Manager - Knowledge Transfer Partnership

  Employed by the university to develop, implement and integrate improved business systems and processes for Northern Technologies, a technical consultancy.Enterprise technologies and change management• From an initial GAP analysis, managed the implementation of a CRM system enabling increased sales to existing customers, strategic partnerships with other organisations and a 40% reduction in administration overhead through effective project management, stakeholder engagement, training, documentation and support.• Developed improved financial control and reporting systems enabling customer and project profitability reports leading to improved financial performance through business systems analysis, financial analysis and project management.• Benchmarking with a non-competitive partner in the United States leading to improved operational performance and new strategic initiatives through the sharing of industry best practice through communication, strategic analysis and business change. Show less

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  Consultant

  Jan 2005 - Jan 2007

  Project Manager

  Retained by Northern Technologies after a successful project with the Manchester Business School to manage the launch of their technology transfer centre and develop growth strategies for local manufacturing firms.Project management, collaboration and industry strategy• Developed a successful business plan including analysis of scenarios for an Advanced Manufacturing Technology Centre through insight and analysis of the UK’s manufacturing innovation and support system and robust operational plans.• Established a strategic dashboard for the organisation to monitor the fundamentals of the business through utilising the balanced score card framework.• Reviewed the manufacturing industry to guide £40m of government stimulus securing jobs, developing capabilities and driving economic growth through skills economic, industry and technology research. Show less

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  Frost & Sullivan

  Feb 2007 - May 2008

  Consultant

  • Provided insight and analysis of the European market for entrance controls, as part of due diligence for acquisition, enabling the client to achieve their strategy of market dominance in southern Europe.• Analysed the supply chain for oil and gas equipment guiding Saudi Aramco’s procurement strategy, enabling their short and long term operational strategies through industry rwesearch , technology analysis and stakeholder engagement.• Researched the European market for building automation systems to guide the strategies of clients including Siemens, Honeywell and Johnson Controls through statistical analysis, industry modelling and financial forecasting. Show less

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  The University of Auckland

  May 2008 - Aug 2014

  Senior Planning and Business Analyst

  • Conducted an investment appraisal that enabled a NZD$240m campus development leading to a doubling of medical teaching and research.• Benchmarked Auckland’s medical school against the eight other leading schools in Australia and New Zealand, validating the curriculum approach and enabling optimisation of staff to student ratios and cost of delivery.

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  University of Bristol

  Jan 2015 - Aug 2015

  Senior Project Manager

  • Drove organisational change by managing a project to improve teaching quality across the organisation contributing to a successful audit outcome from the Quality Assurance Agency (QAA).• Conducted a preliminary internal audit to identify current compliance of processes and procedures.• Engaged with stakeholders, from pro vice-chancellors to support staff, to bring about change required for the success of the project.

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  Jisc

  Aug 2015 - now

  • Drove the development of the company's digital vision programme, transforming its enterprise architecture, digital estate and target operating model.• Rebuilt a managed SOC service, drastically improving the customer experience and turning around a £2m p.a. loss making service to profit with 20 customers transitioned in the first 6 months.• Established a new website platform for the company, utilising modern technologies and products such as React, Wagtail and a variety of AWS technologies, delivering rich and personalised user experiences.• Led a team of 6 innovation support officers, supporting the development of new products from concept to launch.• Managed an agile scrum development team of 8, to enhance the company’s digital estate and provide new experiences, enabling sales, support and customer engagement.• Restructured the cyber security division of the company, enabling the achievement of Cyber Essentials (CE) across the company and improving customer satisfaction. Show less • Launched a new virtual classroom solution, in partnership with Barco NV that is now in over 6 UK universities and colleges, enabling remote education during and post the pandemic.• Managed the closure of a data centre, acquired through an acquisition, saving the firm £1.3m per annum.• Developed and implemented a sales and marketing plan for a newly launched learning analytics product, enabling sales to grow to 21 institutions and over £1m per annum.• Restructured the innovation division, accelerating new product development to 2 products per quarter.• Launched the company’s technical career pathways (TCPs) by designing pathways, defining standards and building communities of practice, reducing attrition and improving recruitment, particularly in cyber security, software development and cloud domains which were critical to the operations of the company. Show less • Acquired onlinesurveys.ac.uk, adding a profitable (£250k p.a.) and valued product, in the UK’s higher education sector, to the company’s product portfolio.• Conducted appraisal of seed funding opportunity in unitu.co.uk an Edtech startup, realising a keenly priced 22% stake for the company for £200k in a startup that continues to grow.• Commercialised a project to track student experiences and develop the digital capabilities of staff, leading to the launch of a digital behaviour insights product, now used by 176 UK Universities and Colleges.• Applied commercial approaches to grow existing and develop new revenue streams enabling growth in UK commercial revenue from £12m to £22m over 3 years. • Managed the company’s investment committee, ensure the quality of all business cases enabling the effective distribution of £25m of funds per annum. Show less

  • Director Business Transformation

    Jan 2020 - now

  • Head of Technical Programmes

    Aug 2018 - Jan 2020

  • Head of Commercial Income and Investments

    Aug 2015 - Aug 2018