Ali Labiadh

Experience

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  Hewlett Packard Enterprise

  Dec 2010 - Mar 2018

  HPE Storage Engineer

  • Managed Storage (SAN, NAS, DAS, Backup Systems) & Networking products.• Conducted storage management, firmware upgrades, and hardware replacements.• Trained and coached on Storage products.• Supported global customers (AMS/EMEA/MEMA) in French, English, and Arabic.• Ensured business continuity by resolving critical issues. Project Management Skills (from mid-2016)• Self-studied PMI Project Management.• Completed Project Management Fundamentals and virtual workshops.• Administered SFDC Macro project, enhancing productivity with custom Macros. عرض أقل

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  Tunisia Investment Authority (Official Page)

  Apr 2018 - now

  Senior IT Manager & Project Manager

  Project Management/ Product Owner:* National Project Leadership: Led the creation of the Tunisian Main Portal for Investment, enhancing services and collaboration.* Service Optimization: Integrated key investment services, streamlining processes.* Agile Methodology: Implemented Scrum Agile using JIRA, boosting efficiency and transparency.* Digital Platforms: Developed the office’s website, portal, and CRM Dynamics 365.* Team Leadership: Managed and mentored a team of 8+, fostering innovation.* Stakeholder Satisfaction: Balanced internal and external stakeholder needs.* Digital Transformation: Pioneered digitalization of business processes, including e-signatures and e-payments.* Quality Assurance: Ensured high standards of quality management.* Risk Management: Proactively managed project risks.* Agile Facilitation: Acted as Scrum Master, leading meetings and presentations.* Platform Expansion: Managed platform generalization, enhancing collaboration.* Investor’s Guide: Implemented and managed the Interactive Investor’s Guide.* Process Automation: Created SharePoint sites and automated tasks with Power Automate.* Digital Maturity: Supported Digital Maturity Assessment and GEMS program.* Budget Management: Managed IT department budget, contracts, and licensing.**************Information Technology Architect:* IT Systems Design: Architected and implemented IT systems, including VMware servers and security infrastructure.* IT Operations: Administered systems and resolved incidents promptly.* Public Tenders: Developed specifications for public tenders, leading to successful procurement.* IT Security: Planned and executed security audits, improving security posture.* Business Continuity: Applied PCA during COVID, ensuring seamless operations.* Administrative Optimization: Managed IT contracts and agreements efficiently. عرض أقل