Experience

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  Allegheny conference on community development

  Feb 2010 - Jul 2010

  Market research intern
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  Ati

  Aug 2010 - now

  As the Sales & Marketing Manager for our Aerospace and Defense sector, I oversee the day-to-day account management activities, ensuring our volume and revenue goals are met on a monthly and quarterly basis. This involves managing a team of inside sales representatives, monitoring quote activity, order entry rates, and on-time delivery performance, while also ensuring compliance with U.S. export regulations. Additionally, I have led certain project initiatives related to the onboarding of our CRM system and the replacement of our legacy ERP system, helping to drive continuous improvement within the organization. Show less Oversaw critical inventory programs and commercial activities within the Aerospace, Oil & Gas, and Power Generation sectors. Served as an escalation point for customer performance issues and facilitated product flow through the supply chain. Collaborated with sales, operations, technical, and marketing teams to ensure on-time delivery and performance to plan. I also played a key role in recruiting and training new sales team members, implemented improvements in our inquiry tool (Microsoft Dynamics CRM), created reports and dashboards for real-time lead generation insights, and helped lead organizational change efforts within our Flat Rolled Products division by expanding market share and establishing new sales channels. Show less Led the commercial operations of our Grain-Oriented Electrical Steel (GOES) business unit, overseeing a team of inside sales representatives responsible for order entry, pricing, scorecard reporting, and customer forecast analysis. Utilized strategic tools such as SWOT analysis, Porter's Five Forces, and the nine-box theory to assess product positioning, while also tracking delivery and quality metrics to identify areas for improvement in customer satisfaction. I also gathered market intelligence, conducted customer surveys, and communicated updates from regulatory agencies to help define new trends in our industry and formulate new channel strategies for our product line. Show less Supported the growth and development of our Precision Rolled Strip® product line by helping to lead several commercial initiatives, from negotiating long-term agreements, collaborating with sales and marketing teams to set price targets for spot-buy business, and supporting our monthly and annual business planning process. I also played a crucial role in educating the inside sales team on various commercial aspects of our business, including pricing, quoting (using Microsoft Dynamics CRM), tracking leads, and deploying various inventory control methods. In addition, I engaged in regular customer visits with our technical and outside sales teams, addressing service issues, gathering market intelligence, and reporting on new product innovations. Show less Started my career at ATI as an Account Representative, where I managed the sales activities for key accounts such as P&G Gillette, Black & Decker, Goodrich Aerostructures, Schlumberger, and Honeywell. My primary responsibility was to serve as the liaison between the company and customers, coordinating commercial, technical, and operational activities across the company to ensure a high level of customer satisfaction. I also managed the inventory needs for contract customers, was responsible for quoting new inquiries, and played a key role in expanding our product line to meet our performance objectives. Show less

  • Manager, Sales & Marketing

    Apr 2018 - now

  • Sr Leader, Sales & Marketing

    May 2016 - Mar 2018

  • Manager, Sales & Marketing

    Jul 2015 - Apr 2016

  • Marketing Analyst

    Jul 2012 - Jun 2015

  • Senior Account Representative

    Aug 2010 - Jun 2012