
Timeline
About me
Experienced and Highly Skilled Operations and Comms Expert
Education

Ucla
2009 - 2013Ba comparative literatureActivities and Societies: InterVarsity Fellowship, Chi Alpha Fellowship

Ucla
2009 - 2013Bachelor's degree french and francophone studiesActivities and Societies: Chi Alpha Christian Fellowship, Intervarsity Christian Fellowship
Experience

Barnes & noble, inc.
Sept 2013 - Jun 2016Merchandise manager and social media administrator
Upwork
Jul 2016 - Aug 2019Freelance writer
Petsmart
Aug 2016 - Feb 2019Customer engagement leader (cel)
Comcast
Feb 2019 - Mar 2023Senior Field Sales Ops Specialist 3
Jan 2022 - Mar 2023Drop Bury Coordinator
May 2020 - Jan 2022TLC Universal Operator
Feb 2019 - May 2020

Keep it new auto service
Mar 2023 - Oct 2023Administrative specialist
National passport center (ags)
Oct 2023 - Mar 2024Passport support associate ii
National passport center (cgi)
Mar 2024 - nowPassport support associate iv
Licenses & Certifications

Technical writing
California state university - east bay
Honors & Awards
- Awarded to Akeyla PrattWICT Mentorship Program Completion Women in Cable and Telecommunications (WICT) Jan 2020 Certificate of Completion awarded for successfully completing the Mentorship Program through WICT, which covered learning a variety of professional skills such as networking, communications, management/ leadership skills, relationship building, etc.
- Awarded to Akeyla PrattEmployee of the Quarter (Q1 2019) Comcast NBCUniversal Mar 2019 Employee of the Quarter rewarded for going above and beyond the expectations of the job; consistently surpassing all metrics; and taking on additional responsibilities within the first 90 days on the job.
- Awarded to Akeyla Pratt4th Diversity Equity and Inclusion (DEI) Cohort Comcast Participated as a member of the 4th DEI cohort at Comcast, with the goal of receiving education on inclusion and spreading awareness for the disabled community.
- Awarded to Akeyla PrattCommunity Outreach Lead on Women’s Network Board Comcast Selected for 2-year term as community outreach lead, responsible for coordinating events and spreading awareness/education on key issues.
Languages
- frFrench
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