DEEKSHA SHARMA

Experience

• 

  241 Pizza

  Apr 2021 - Jun 2022

  Food service supervisor

  1. Collecting, organizing, and storing and generating daily progress report of restaurants.2. Solving customer problems and complaints and giving detailed report to the supervisor.3. Cash and credit billing for all customers and end of the day balancing it.4. Ensuring the restaurant is stocked with necessary supplies and that all equipment is working and properlymaintained and doing stock entry on applicable system.5. Managing the staff payroll and other expenses.6. Generate restaurant sales and inventory report.7. Supervising the day-to-day operations of the restaurant and staff members.8. Hiring, training, and evaluating employees and taking corrective action when necessary.9. Developing, reviewing, and improving administrative systems, policies, and procedures. Show less

• 

  TSI - Transworld Systems Inc.

  Jun 2022 - now

  Financial Services Representative

  1. Responsible for recoveringoutstanding debt from consumers.2. Review accounts that are behind on customer’s payments to determine appropriate action.3. Answer consumer enquiries and discuss options available to consumers who are facing pending court action in order tocome to mutually acceptable arrangements which prevent further litigation action.4. Adhere to appropriate timescales.5. Adhere to regulatory and provincial requirements.6. Ensure rehabilitation of consumer accounts and bring accounts to an appropriate conclusion based on the consumers financial ability to pay.7. Achieve daily, weekly and monthly targets.8. Data input to update conversations on the appropriate application systems. 9. Overcome consumer inquiries, disputes and complaints to resolve consumer accounts.10. Work on a Dialer System. (Genesys / CUBs) Show less