Jordan Brown

Experience

• 

  RESOURCE ONE OF ILLINOIS LTD.

  Feb 2019 - Apr 2019

  Furniture Installer
• 

  Illinois Department of Healthcare and Family Services

  Jun 2019 - Aug 2019

  Student Intern

  Became an active participant in the EDITS work group. This includes learning the current method of edit application, and the development and redefinition of edits to the new system fields. Reviewed past Project Initiation Requests (PIRs) and Project Resolution Requests (PRRs) to determine if there had been updates made to edits from the last definition date of our key edit information report.Reviewed definitions defined for the new system and adjust language for any changes from the original edit information report. Thus synching the documents and ensuring that all edit definitions for the new system are in alignment with up to date PIRs and PRRs.Actively participated in inventory management for HFS, including identifying assets by tag number and using inventory tools to mark locations. Show less

• 

  Diversified Services Network, Inc.

  Sept 2019 - Oct 2019

  Intern
• 

  RL Canning

  Oct 2019 - Mar 2020

  Service Desk Analyst
• 

  Page Vault

  Mar 2020 - now

  • Customer Success Manager

    Aug 2022 - now

  • Customer Support and Quality Assurance Coordinator

    Mar 2020 - Sept 2022