Pradeesh Chellanadar

Pradeesh Chellanadar

Systems Engineer

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  • Timeline

  • About me

    Senior Technical Operations Lead at Netcracker with ITIL expertise

  • Education

    • Bapuji Memorial higher Secondary School,Manavalakurichi

      2003 - 2004
      HSC Maths,Physics,Chemistry,Biology
    • St.Joseph's High School,Saral

      2001 - 2002
      SSLC maths,science,social science
    • Anna University Chennai

      2004 - 2008
      B.E Mechanical Engineering
  • Experience

    • Tata Consultancy Services

      Mar 2009 - Jan 2012
      Systems Engineer

      Role: IRB Billing Operations-Operations Support L2, L3.Responsibilities:Handling all operations from Rating, Pre billing, Post billing and Dunning.Verification of new Bill plan, Rate Plan configurations.Monitoring end to end order flow.L2, L3 support for all bill and Data related issues.Minor Code fixes.Automation of processes.Strength:Client/user handlingQuick learner and very flexible to work in any environment.

    • CGI

      Feb 2012 - Jul 2016
      Senior Software Engineer

       Adding/Modifying/Deleting Costcode, Costgroup, Costgroupxref, Costband, Tariffbasis and Ratingelement.  Filters and Discounts configuration. System Monitor configuration on Processplan, Task and Schedule. PCM-RBM Sync process to sync all Products and Tariffs into RBM. L3 support to all billing operational processes like Rating, Billing, Payments, Collections and Dunning. Incident management as per the SLA. Daily governance meeting with the client. Weekly meeting with RBM product vendor. Show less

    • Epsilon

      Aug 2016 - Jun 2017
      Production Analyst Lead
    • Netcracker Technology

      Jul 2017 - now
      • Senior Technical Operations Lead

        Apr 2022 - now
      • Technical Lead

        Jul 2017 - Mar 2022
  • Licenses & Certifications