Ujjwal Kumar

Experience

• 

  NIIT Technologies Limited

  May 2010 - Oct 2010

  Retainer

  o Responsible for successful implementation of CTDMS (Centralized Toyota Dealer Management System) at the various dealer locations across India, helping the dealership with their Pre sales and sales management.o Successfully completed number of Roll Outs of Sales Module in CTDMS at various Toyota Dealer locations.

• 

  State Bank of India

  Nov 2010 - now

  • Roles and Responsibilities-o Providing loan counseling to prospective borrowers, explaining the various retail loan products of bank and Interview prospective loan applicants to determine up front eligibility and screen for approval. Ensuring loan applicant provides required information and supporting documentation. Review loan applications and documents for accuracy and completeness. Sanctioning and Disbursement of Retail loans like Home loan, Auto loan, Education loan, Loan against Property, Gold Loan, thereby overseeing the complete retail loan process.o Responsible for day to day operations of the branch, Opening and Management of bank accounts like savings, fixed deposits, and current accounts. Ensuring KYC (Know your Customer) rules and regulations are followed in bank accounts. o NPA (Non performing Assets) management.o Addressing and handling complaints and grievances of new and existing customers regarding banking facilities and maintaining customer relationships.o Cash Management of the branch-Ensuring cash requirements are met on daily basis. Management of cash payments and receipts through cheques, drafts and vouchers, fund transfer trough NEFT, RTGS and GRPT.o Resolving the queries and removing the objections raised by both the internal and external Auditors. • Working knowledge of TCS BaNCS (Core Banking Software for providing banking services to the customers) and LOS loan Originating Software for loans. Show less

  • Relationship Manager Defence Banking

    Jul 2019 - now

  • Deputy Manager

    Nov 2010 - Jun 2019