Ahmed Atef

Experience

• 

  United Feed Company

  Jun 2010 - Apr 2011

  IT Officer

  *Analyzing and managing issues related to the computer\laptop, and fix it up. *Taking care and changing damaged or corrupted parts. *Taking care of networking, and so on.

• 

  National Biscuits & Confectionery Co. Ltd.

  Jan 2011 - Aug 2013

  IT Officer (Covering in Rotation Plan)

  * Receiving Complains by: Telephones, emails & IT service management website.* Analyzing All Issue related to Computer and it's accessories, laptops and it's accessories, network, active directory & so on, then we transfer all issue to the convenient department.* If the work demands to ravel, we do business trips.* Used to handling prefixing Network issues, users accounts (active directory).

• 

  National Food Industries Company Ltd.

  Apr 2011 - now

  * Receiving Complains by: Telephones, emails, IT service management website and MS Lync.* Analyzing All Issue related to Computer and it's accessories, laptops and it's accessories, network, active directory & so on, then we transfer all issue to the convenient department.* If the work demands to ravel, we do business trips.* Responsibility is expanded for all branches distributed in Saudi Arabia & Nigeria (New Factory there Of Luna).* Used to handling prefixing Network issues, users accounts (active directory).* Light user on SAP program (making PR, PO, MO, SES, reservation, GRN & MIGO)* Dealing with workstations like PCs, laptops, barcode scanners, printers, scanners,..* Handling new projects (Asset Controlling project, Raw Material tracking, stablishing a new factory data related "NFIC 3 & NFIC 4", BreakDown Data Entry Automation , Visitor Management System, Covering production machines with Wi-Fi). Show less * Receiving Complains by: Telephones, emails, IT service management website and MS Lync.* Analyzing All Issue related to Computer and it's accessories, laptops and it's accessories, network, active directory & so on, then we transfer all issue to the convenient department.* If the work demands to ravel, we do business trips.* Responsibility is expanded for all branches distributed in Saudi Arabia & Nigeria (New Factory there Of Luna).* Used to handling prefixing Network issues, users accounts (active directory).* Light user on SAP program (making PR, PO, MO, SES, reservation, GRN & MIGO)* Dealing with workstations like PCs, laptops, barcode scanners, printers, scanners,.. Show less

  • IT Department Supervisor

    Nov 2024 - now

  • Senior IT Officer

    May 2022 - Nov 2024

  • IT Officer

    Apr 2011 - Aug 2022