Austin Harper

Austin Harper

Senior Game Advisor

Followers of Austin Harper220 followers
location of Austin HarperSchaumburg, Illinois, United States

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  • Timeline

  • About me

    IT Specialist III at KEYENCE CORPORATION

  • Education

    • The Art Institutes

      2009 - 2012
      Bachelor’s Degree Media Arts

      Activities and Societies: Creator of Speakeasy Voice Acting school club.

  • Experience

    • GameStop

      Jan 2010 - Jan 2013
      Senior Game Advisor
    • Advanced Technology Services (ATS)

      Dec 2014 - May 2017

      -Promoted to HDR II from HDR Associate in just 1.5 years-Took on a leadership role-Participated in training and assisting other techs with working through issues on calls-Communicated system and process changes with team to ensure operations continued smoothly-Worked closely with various IT escalation team on issues, changes, and implementations of new policies/programs-Through communication with escalation support teams on primary account, developed a better understanding of various back end systems and how they function together in an enterprise environment Show less

      • Help Desk Representative II

        Aug 2016 - May 2017
      • Help Desk Representative I

        Feb 2016 - Aug 2016
      • Help Desk Representative Associate

        Dec 2014 - Feb 2016
    • KEYENCE CORPORATION

      May 2017 - now
      • IT Specialist III

        Oct 2019 - now
      • IT Specialist II

        Oct 2018 - Oct 2019
      • IT Specialist

        May 2017 - Oct 2018
  • Licenses & Certifications

    • CompTIA Security +

      CompTIA
      Mar 2017
    • CompTIA A+ Certification

      CompTIA
      Nov 2014