Naresh Rajan

Experience

• 

  Dot Com Internet Solutions

  Jan 2017 - Jul 2017

  Sales Executive

  Oversee the sales process to attract new clients. Work with senior team members to identify and manage risks. Maintain fruitful relationships with clients and address their needs effectively. Research and identify new market opportunities. Prepare and deliver pitches to potential investors. Foster a collaborative environment within the organization.

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  Ordnance Factory Board

  Aug 2017 - Jul 2019

  Apprenticeship Training

  Attending workshops, and participating in as many learning opportunities as possible. Assisting within the relevant department, but also learning about other aspects of the company. Observing health and safety procedures. Completing all tests, presentations, and other required evaluations. Working in the office and travelling to other sites when required. Positively receiving feedback. Attending meetings and offering suggestions for improvement. Keeping a log of everything learned. Building professional relationships with colleagues and clients Show less

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  Smitch

  Aug 2019 - May 2020

  Customer Success Manager

  Product Briefing and explanation to our end customers Providing our end customers with Assistance in Product Installation. Inbound and outbound calls. Identify and assess customers’ needs to achieve satisfaction. Analyze data and Customer feedback/reactions. Present data analyzed to product development team and sales team. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customer Show less

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  CG-VAK Software & Exports Ltd.

  Jun 2020 - Jun 2022

  Business Development Executive

  Assisting the the organizations sales and growth efforts by contributing to new customer acquisition. Cold Call as appropriate within your market or geographic area to ensure robust pipeline of opportunities. Contacting potential clients to establish rapport and arrange meetings/Presentations. Research and build relationships with new clients. Pitching services to clients/Prospects and effectively work with them to bring in additional revenue Maintain knowledge of all service offerings of the company. Build a strong pipeline of opportunities in CRM. Will be involved in End to End Sales. Handle customer queries/escalations. Show less

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  Heptagon Technologies (A Quess Corp Company)

  Jun 2022 - now

  • Business Analyst

    Jun 2023 - now

  • Associate - Business Analyst

    Jun 2022 - Jun 2023