Kedrick Johnson

Experience

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  Tweeter

  Aug 1996 - Mar 2003

  Office Administrator

  Tweeter Home Entertainment Group, Inc. Houston, TX (Acquired Home Entertainment in 1999)WARRANTY AND PARTS ADMINISTRATOR (1999-2003)Reassigned to corporate office following merger of two companies; responsible for large parts inventory in local Service Department that repaired or replaced high-end electronics and lighting products and systems manufactured by 30-40 companies.Responsible for providing product warranty services for all Houston stores, processing and filing 100+ claims daily from customers and technicians, and preparing defective parts for return to manufacturers. Resolved warranty claim rejections from manufacturers, ensuring accuracy with details including verification of model and serial numbers with customers.KEY ACCOMPLISHMENTSEvaluated “Exemplary” on every annual performance review.Recipient of “President’s Award” by vote of Houston Store Managers for consistent excellence in service and support to stores – two consecutive years.Received “Effort That Counts” Award for three months in 1999 and 2000.OFFICE ASSISTANT – HOME ENTERTAINMENT, INC. (1997-1999)Served in sole administrative capacity for busy Kirby store, coordinating 60+ sales orders daily and scheduling assignments for 9 crew leaders and 9 helpers who installed satellite television systems, home theaters and home lighting systems in upscale residences. Coordinated schedules with customers.Managed records for job completions and maintained customer files.Calculated biweekly commissions for installation and sales teams of 25 employees.Monitored and controlled office inventory, purchasing supplies from online sources.Answered and forwarded calls on multi-line telephone system; maintained invoice files; generated computerized price tags on signage software for new and sale merchandise. Show less

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  Texas Department of Public Safety

  Apr 2003 - Dec 2005

  Administrative Assistant

  ADMINISTRATIVE ASSISTANT IIAssist customers in a satellite office of the Driver’s License Division, responding to general questions from the public, reviewing applications for new licenses, verifying insurance documents and notarizing applications. Administer written tests for first-time applicants.Rotate to the license renewal area and process paperwork for clients requiring duplicates.

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  Aimco

  Dec 2005 - Dec 2006

  Leasing Manager

  Responsible for the consumer life cycle including acquisition of consumers, excellent resident service, retention, and separation of residentsMarketing the propertyMotivating your leasing and sales team and delegating and ensuring that service tickets are completed in a timely mannerFinancial management including rent collectionsProperty bill paying while managing a budgetSiebel software is used for daily entries and queries.

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  RB Associates/Signarama

  Dec 2006 - Jun 2013

  Office Manager

  Provide support to the business owner, sales team and creative designers.Manage client and vendor accountsAccounting; Receivables, Payables, GL Month End BalancingManage day to day office operations- reception, mail distribution, shipping and receivingAccounting Support, invoicing, billing, quote proposalsManage all office supply and production material ordersManage all relations with pricing and negotiating with vendorsServe as a role model for staff, providing guidance, confident leadership while maintaining an impeccable environment both for employees and clients. Show less

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  Comerica Bank

  Nov 2013 - Jan 2016

  Sold financial products and services to both consumer and small business clients. Exceeded sales goal 100% by bringing in $2M in deposits and $1.75M in loans. Generated sales by making connections with high net-worth retail and business clients and conducted detailed financial reviews to sell appropriate products to fit their needs.Developed new bankers by leading referral and customer service training.Adhered to all banking center risk assessment and compliance standards.Controlled losses by following policies and procedures.Utilize approval authority and expertise within policy and procedure guidelines, including approval of Teller (CSR) transactions Show less Built and managed client relationships. Resolved client issues by working closely with other bank personnel. Supervise the activities of the teller operation area by assigning workload, answering questions, solving problems.Assisting with complex transactions and sensitive member relations problems, and explaining policies and procedures to membersBrought in additional revenue by cross-selling bank products and services while also managing customer inquiries.Provide ongoing coaching and assist tellers with complex tasks and approval of exception transactions.Manage the vault and conduct monthly, quarterly, surprise and annual audits.Ensured compliance with both federal and state regulations as well as adhering to all Banking Center audit & compliance standards and procedures. Decreased teller losses by instituting corrective flow of work and ensuring adherence to bank policies and procedures are followed.Actively participated in sales meetings, balanced the banking center daily, created various banking reports, and assisted with the opening and closing of the banking center. Show less

  • Branch Relationship Manager

    Nov 2013 - Jan 2016

  • Customer Service Representative III

    Nov 2013 - Jan 2016
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  Synergy Healthcare Management Services Inc

  Jan 2016 - Jan 2022

  Full Manager Bookkeeper

  Full Charge Bookkeeper/Executive Assistant to CFOResponsible for bookkeeping, accounts payable, accounts receivable, payroll, and financial reporting for a $9.3M Healthcare Organization.Manage vendor relationships including vendor statements, inquiries, and discrepancies. Coordinated all aspects of invoice tracking, expense reporting, and purchase order management. Month-end closing/balancing process- the process of balancing debits and credits and journal entries into QuickBooks Enterprise accounting systemPerform account analysis, balance sheet reconciliations, and bank account and credit card reconciliations.Manage and process billing, accounts receivables journal entries and cash flow applications.Manage and process accounts payables journal entries.Manage payroll processing & time clock management.Maintain pristine accounting records and liaise with the CPA regularly.Manage the onboarding & offboarding process, employee benefits administration, new hire administration and employee liaison.Managed office administration dutiesPerform various human resources duties Show less

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  The Bridge Over Troubled Waters, Inc.

  Jan 2022 - May 2024

  HOUSING ADVOCATE | CASE MANAGER

  Responsible for leading Harris County’s effort to determine the success of the needed additional long-term housing for survivors of domestic and sexual violence. Dedicated Case Manager with years of experience in providing comprehensive case management services to clients. Possess strong communication and organizational skills, as well as a commitment to providing quality services to clients. Proven track record of successfully helping clients to improve their lives through access to necessary resources and services.Assist survivors with obtaining and maintaining permanent housing, increase skills and/or income and achieve greater self-determination.Continuously review to maintain knowledge of EHV programs regulations and data standards.Document all case notes including accomplishments and challenges and complete monthly reports indicating case outcomes.Ensure unit eligibility, income verification and other documentation is collected when needed and, assistance to the program participant to obtain documentation in advance to ensure meeting deadlines and grant compliance including but not limited to EHV participant applications.Managed a caseload of 30+ clients, providing support and guidance to ensure successful outcomesDeveloped and implemented effective strategies to ensure clients met their goals and objectivesDeveloped and implemented successful plans for clients to transition into the community. Show less

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  M P Seago Enterprises, Inc.

  Apr 2024 - Aug 2024

  Accountant | Disposition Sales & Leasing Specialist

  Responsible for all Real Estate Financials UTILIZING QuickBooks Online Software to ensure financial accuracy, compliance and efficiency within the organization. Perform and process account receivable, payable functions and coding on Operating and Real Estate Trust accounts into the appropriate general ledger accounts. Manage vendor relationships including vendor invoicing, inquiries, and discrepancies. Coordinated all aspects of invoice tracking, expense reporting, and purchase order management. Month-end closing/balancing process- the process of balancing debits and credits and journal entries into QuickBooks Online accounting systemPerform account analysis, balance sheet reconciliations, and bank account and credit card reconciliations.Manage and process billing, accounts receivables journal entries and cash flow applications.Manage and process all billing/invoicing for accounts payables journal entries.Manage payroll processing & time clock management.Maintain pristine accounting records and liaise with the CPA regularly.Managed office administration duties, create and maintain filing system for accounting audit purposes. …………………..DUAL EMPLOYMENT ROLE………………….Implement and perform a strategic plan to sell acquired real estate property to investors in a database network.Negotiating between potential buyers/investors and OFF-Market wholesalers the best price for the clientManaging disposition process from the beginning to end of deal closing.Developing and maintaining relationships with a high level of integrity and transparency with investors within the network and new investor prospects.Research current market conditions by creating property comparable to best inform your client what the investment is worth now and then after ARV. Show less